Network Administrator

Anne Arundel Medical Center
Annapolis, MD
Jul 17, 2017
Aug 07, 2017
Full Time
Job Description Performs network administration and support functions in an integrated mid range Enterprise class in both a physical and VMWare ESX Windows Active Directory Exchange and System Center environment Plan and lead the day to day operation administration and all other activities of the local area network s Applications include COTS applications eg MS Office and Outlook and specialized medical applications such as Epic Lead user support and call problem tracking for all AAMC locations Plans and conducts the day to day operation administration and all other activities of the LANS servers and software applications assigned Assists in maintaining and updating network device As Built documentation testing documentation and other information which depicts the physical and logical configuration of the network devices Responds to calls from computer system end users requesting assistance and takes appropriate action utilizing a variety of tools Provides rd through th level user support and st and nd level network support in problem escalation process Communicates with users in a timely manner to ensure problem resolution and take proactive measures to prevent recurrence Provides desk side assistance to users when st and nd level support unsuccessful Enters and tracks all trouble calls into problem tracking application Provides task management and technical support for special projects Provides assistance with research and evaluation of proposed hardware and software modifications and upgrades Attends classes seminars conferences and reviews professional literature to enhance knowledge of trends and developments related to applicable technologies Knowledge Experience Four year degree in field and years technical network experience or years of technical experience One of the following technical certifications preferred EMC CNA CNE MCSE MCITP VMWare etc Epic Client System Manager certification preferred PowerShell VBscript scripting experience preferred Excellent Customer Service Skills Excellent troubleshooting and problem solving skills Ability to manage multiple tasks Ability to work individually or as a member of a team Ability to work under pressure Able to participate in on call rotation years experience in a Microsoft Windows Domain environment VMWare C itrix and Microsoft Exchange years experience EMC Storage preferred VMAX K VNX

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