HVAC Sales

One Hour Heating & Air Conditioning
Baltimore, MD
Jul 17, 2017
Aug 07, 2017
Full Time
Job Description DUE TO RAPID, CONSISTENT GROWTH, ONE HOUR HEATING AND AIR CONDITIONING IS LOOKING FOR HIGHLY MOTIVATED HOME COMFORT ADVISORS TO COMPLETE IN-HOME SALES APPOINTMENTS IN ANNE ARUNDEL, BALTIMORE, AND HARFORD COUNTY, MARYLAND. HIGHLY SKILLED AND DRIVEN HOME COMFORT ADVISORS CAN EARN IN EXCESS OF $100K A YEAR WITH NO CAP ON COMMISSIONS! POSITION SUMMARY: The Home Comfort Advisor (HCA) conducts in‐home sales consultations focused on HVAC, comfort and efficiency. The HCA assesses homeowner needs, develops and presents HVAC replacement/upgrade proposals, secures sales, processes orders and works with company teammates to ensure customer satisfaction. This position will work with new and existing customers to guide them through the Sales Process while exploring equipment and financing options. PRIMARY RESPONSIBILITIES: Identify, pre‐qualify and call on non‐contract customers and current contract customers to increase awareness of company service offerings. ·Prepare estimates for contracts and proposals. Follow‐up on sales leads and lists, both self‐generated and via other sources.· Manage multiple, ongoing, opportunities particularly focusing on selling service agreements and new equipment.· Sell, renew and expand renewable service agreements, to both new and existing customer.· Maintain a closing ratio on:· Generated leads of 70% or higher.· Marketed leads of 50% or higher.· Maintain an average sale price set forth by the brand.· Utilize the Company's Sales System properly on every call.· Perform a complete customer needs survey on every call.· Complete all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments.· Must be accessible by phone at all times, other than scheduled vacations or holidays· Demonstrate technical expertise and maintains a high level of credibility.· Recommend solutions and links customer objectives to total value solution and competitive advantage.· Positively and credibly influence service strategies with homeowners.· Develop proposals and contracts for residential service agreements.· Effectively write and present proposals.· Negotiate value and address resistance and closes the sale.· Participate in all company sponsored training classes. Position is straight commission with no cap on commission. · Maintain a professional image at all times by:· Wearing only company approved and provided OHAC apparel.· Following safety policies and procedures.· Abiding by ALL OHAC standards of performance and code of ethics.· Maintaining a courteous demeanor with all customers and associates.· Maintains company vehicle, ensuring cleanliness and organization, both inside and out.· Respecting the customer's property. REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:· Prior success in the industry with knowledge of industry and local market.· 3 years of in‐home sales experience.· Knowledge of HVAC field concepts, practices, best practices, procedures, tools, and equipment.· Strong relationship building skills, customer focused and disciplined.· Strong needs‐based sales skills and a passion for excellence.· Previous experience with in‐home service agreement sales and estimating.· Strong negotiation and influencing skills.· Good communication and presentation skills.· Computer proficiency to include Microsoft Word and Excel.· Valid driver's license and a clean driving record. Company Description Since 1978, heating and cooling has always been our family business. And a family business means that we operate with care and concern and understanding for those who work with us and especially those who we work for: our customers.

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