Program Support Manager
Job Description: POSITION SUMMARY: CACI is seeking a motivated self-starting Program Support Manager with proven Enterprise IT leadership experience. The selected candidate will be accountable for supporting all phases of program management including initiating, planning, executing, monitoring, sustainment, growth, performance excellence, and continuous improvement across a large Enterprise Program. Specific RESPONSIBILITIES include but are not necessarily limited to: RESPONSIBILTIES: Program Management: Continuous management and regular interaction with hundreds of deployed employees and their associated Government management. Ability to create, maintain and foster strong working relationships with Government customers, COs and COTRs leading to increased opportunity for CACI business growth. Influences and works collaboratively with other elements of the CACI organization to achieve strategic objectives, increased customer value, and opportunity awareness. Perform systematic tracking of deployed personnel in an LOE driven contract environment. Actively works to establish clear performance expectations and accountability measures; fosters innovation and personnel growth; and ensures retention and advancement of qualified resources. Monitors and guides the professional development of subordinates, planning and overseeing training as needed. Coordinate and assist in the creation of responses to RFIs and RFPs to compete for task order opportunities, collaborating with multiple support elements across a large organization. Review, correct and contribute to contract deliverables IAW contract requirements in order to maintain reporting compliance and communications. Working collaboratively across multiple program areas and recruiters to maximize organizational staffing recruiting productivity Referent Services Administration (RSA): Assist in the on-boarding of assigned personnel to include accounts, accesses, and other related processes are completed for a seamless contract commencement. Provide on-site support to an assigned number of deployed personnel on program to ensure their ongoing management, contract, and performance needs are met so they may provide uninterrupted support to their end customers. Coordinate and conduct meetings with end customers to ensure deployed resources are meeting service delivery expectations and to uncover additional staffing opportunities in support of their requirements. Identify areas of process improvement within the PMO and for the customer to improve and maintain program efficiency, cost stability, schedule adherence, resource management, quality of technical services, and CDRL submissions. Participate in CO/COTR meetings to assist with the daily operations of the contract in support of customer requirements. Identify qualified candidates through organizational outreach for referral to recruiting and potential submission to the program. This position may also have other duties as assigned that will be communicated through the Program Management Office based on needs and requirements. EDUCATION: Typically requires bachelors degree or equivalent, and ten to twelve years of related experience, including three to five years of supervisory/management experience. EXPERIENCE: Must have excellent written and oral communications skills and must be able to effectively interface with SMEs and management at all levels Must have the ability to research and organize complex work steps in a concise and discernible manner Must be able to manage multiple assignments, while ensuring technical accuracy, adherence to documentation standards, and a timely delivery for all work products and schedules Demonstrated experience in the supervision of various levels of managers and employees including hiring, training, assigning and reviewing work performance, annual performance appraisals, and discipline actions; Strong mediation and negotiation skills; Proven successful leadership, analysis, facilitation, and client relationship skills; Must have expert level experience in Microsoft Word/Excel/Outlook; including ability to create templates, formulas and charts/graphs Must have strong attention to detail. Must be capable of working independently and showing initiative, but still be comfortable and productive in a small team environment. Must have a proven ability to interact with recruiting and staffing professionals in a collaborative and supportive manner in the quest of rapidly responding to highly technical and dynamic requirements with optimal candidates Must have the ability to provide constructive critique and assist teammates in achieving proficiency and productivity Must be able to quickly learn new skills and certification requirements for emerging IT technologies Must be able to demonstrate the ability to analyze a candidates technical experience and formulate detailed, targeted and professionally written responses Must have the ability to work in a self-directed manner while achieving aggressive goals Desired Skills/Experience: Experience in the staffing and recruitment of cleared candidates possessing TS/SCI and Polygraphs. Bachelor's Degree in Information Technology or related field or have at least 5 years of experience performing the required tasks and RESPONSIBILITIES. Current TS/SCI clearance with polygraph. (If candidate does not possess a current clearance, candidate must demonstrate eligibility to obtain a TS/SCI clearance with polygraph) Knowledge of document and repository management practices, and experience with SharePoint. Demonstrated experience of program and/or contract management within the Intelligence Community. Should have a good understanding of typical IT labor categories, technical roles and RESPONSIBILITIES, and required skills/certifications PHYSICAL DEMANDS: Normal demands associated with an office environment. Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face. Some travel may be required. CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. Join CACI, where you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A Fortune magazine World's Most Admired Company in the IT Services industry, CACI is a member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&P SmallCap600 Index. CACI provides dynamic careers for over 20,000 employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.