Customer Service Associate (5 spots to fill

3 days left

Employer
RQ. Telecommunications
Location
Tysons Corner, VA
Posted
Jul 17, 2017
Closes
Jul 29, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
5 Customer Service Associates are needed! Our company is expanding and we are in need of new Customer Service Associates!Our promotional marketing company is looking for Customer Service Associates who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for doing our customer base and addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.Requirements High School Diploma, GED, or equivalent experience Associates Degree is preferred. Strong organizational, time management, and problem solving skills Strong sense of professionalism and active listening skills Ability to problem solve and use resources on proprietary software/tools to understand and craft the right solution across varying customer needs, business rules, and processes. If you are interested in the position, apply through Glass Door or shoot us an email with your resume and contact info.RQ.Telecommunications@gmail.com