Call Center Agent

Window Nation
Fulton, MD
Jul 17, 2017
Aug 07, 2017
Customer Service
Full Time
Window Nation is currently seeking an individual who is organized, self-sufficient, and dedicated to the highest level of customer satisfaction. Candidates must have the ability to handle questions/concerns with speed and efficiency, must work well in a fast paced and high energy environment, and able to maintain communication with the Window Nation team during the call process. Daily job duties will includeinbound & outbound calls, appointment setting, and general customer service. Candidates must have exceptional phone etiquette. There is room for growth with demonstrated success in the role. Requirements Make outbound calls/take incoming calls Manage appointments and schedules for sales team Update department spreadsheets Strong communication skills (written and verbal) Must have flexible schedule Exercise judgment and make timely decisions to promote smooth workflow Must have reliable vehicle transportation to and from work Proficient at Microsoft Office Great phone etiquette Friendly demeanor Bi-lingual: English-Spanish speaking highly preferred Previous call center, telemarketing, and sales experience preferred, but not required Ability to prioritize and manage multiple responsibilities simultaneously Must be coachable Benefits BENEFITS: Base hourly pay of $15 + commission & bonuses Paid training Advancement Opportunity All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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