Human Resources Assistant (Labor and Employee Relations)
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.
U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us here for more information.
Every day, our Human Resources Assistants provide clerical, technical, and administrative support, and apply an extensive body of human resources rules and procedures concerning labor and employee relations policies and procedures.
This position of Human Resources Assistant (Labor and Employee Relations) starts at a salary of $44,941 GS-07, Step 01 grade level, with promotion potential to$58,428 GS-07, Step 10 grade level.
Apply for this exciting opportunity to become a member of the Office of Human Capital and Training, Labor and Employee Relations Division, Located in Washington, DC within U.S. Citizenship and Immigration Services.
For definitions of terms found in this announcement, please click here.
This position is not in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
Relocation expenses are authorized if you are a USCIS employee assigned to the Refugee, Asylum and International Operations program and have been approved for rotation from an overseas assignment. Relocation expenses for USCIS employees assigned to an OCONUS location will be considered on a case-by-case basis.
Note: USCIS may fill one or more positions using this vacancy.
- Occasional Travel
- You may be expected to travel for this position less than 10% of the time.
GS-7: You qualify at the GS-7 level if you possess one (1) year of specialized experience equivalent to the GS-6 level in the Federal government, which has equipped you with the skills needed to perform the duties of the position. You must have experience performing the following duties:
- Providing guidance and regulatory information to customers
- Managing and updating office records and automated reports
- Conducting simple research to provide support to higher level specialists
- Responding to general customer service inquiries
Please read the following IMPORTANT information to ensure we have everything we need to consider your application.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others, based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
- Start and end dates for each grade/pay level if you've held a federal position.
- Full-time or part-time status (include hours worked per week)
If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
Probationary Period:You may be required to serve a probationary period of 1 year.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement ( 07/21/2017).
Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Public Trust - Background Investigation
As a Human Resources Assistant (Labor and Employee Relations), you will:
- Provide support for a variety of labor and employee relations programs, such as disciplinary action, grievances, performance management and workplace violence prevention.
- Perform program specific assignments or assist LER Specialists in performing structured segments of their work, to include responding to information requests, discovery obligations and data calls; monitoring official time use and accountability; conducting simple research and query a variety of databases to collect, extract and assemble relevant supporting documentation; and reviewing and summarizing records and other materials in preparation for further analysis and processing; and facilitating the completion of compliance obligations.
- Perform a variety of administrative and clerical support duties for the USCIS Labor and Employee Relations Division, Serve as primary administrative assistant for the USCIS Labor and Employee Relations Headquarters Operations office. Provide a variety of office support functions, to include copying, faxing, scanning and assembling work-products; procuring routine equipment, supplies, resources and services; receiving calls and/or visitors and managing office correspondence; and support employee interests, to include processing Time and Attendance, helping with property accountability and maintenance; assisting with Travel arrangements and/or Training interests, facilitating on-boarding and/or exit clearance protocols.
- Create, manage and maintain office files and records; update data systems; manage record-keeping responsibilities; and prepare recurring and/or ad hoc reports through the use of various automated systems and technologies.
- Provide customer service and respond to general inquiries concerning LER services and procedures.