Senior Magnet Program Analyst (RN Required)
Provides independent, content expertise and analysis for the Magnet Recognition Program® for Magnet and applicant organizations, commissioners, appraisers, Magnet Program, general public and the ANCC office staff.
The visibility of this position in the nursing community requires the incumbent to be an experienced leader; comfortable with independent decision making, project leadership, and coordination with all aspects of the program. The incumbent should be well connected with the nursing professional community, valuing and pursuing professional contacts to strengthen and expand the Magnet vision within their various areas of expertise. This position personifies the Magnet Recognition Program by teaching, coaching, and supporting Magnet applicants in their progressive journey to Magnet excellence.
•Serves as primary resource expert with extensive knowledge of the Magnet Recognition Program® for the management, coordination, communication, assistance, guidance, leadership, and support for approximately 500 organizations, domestic and international throughout all phases of an application.
Coordinates the multifaceted appraisal process, managing the client’s application from initial application validation, written documentation/additional documentation review, site visit and appeal as applicable. Metrics include: (caseload is about 50 organizations, responsible for conference calls (3-4 hours each) per client, 48 hour response to emails (50-75/day), Analysis, and comprehensive interpretation of client’s written documentation, average of 15 clients with 20-40 hours devoted to organizations who submit written documentation). Provides independent analysis, expert guidance, and creative problem solving to organizations related to the application of the Magnet Model Components and Sources of Evidence, addressing unique organizational and nursing situations. Requires extensive knowledge of the demographic information form, sources of evidence, financial considerations, and quality indicators.
•Interfaces with over 225 Magnet program appraisers, coordinating and managing the appraisal process.
o Provides authoritative oversight of the development and review of the appraisal documents presented to the Commission on Magnet.
o Completes an investigative, diagnostic assessment and analysis of data
o Completes a comprehensive interpretation and evaluation of appraiser’s report.
o Performs extensive editing and writing
o Conducts critical evaluation of appraiser reports in order to reconcile the organization’s written documentation and site visit findings into a final executive summary. 40-60 hours per application.
o Uses critical analysis to determine the need for consultation from other experts such as Office of General Counsel, Researchers, Informatics
•Collaborate with the Senior Magnet Program Analyst and Senior Manager for Operations to assess learning needs of applicant organizations, both initial and re-designation as well as organizations in the Pre-Intent program and those generally interested in Magnet. Based on the identified learning needs, develop a variety of instructional methods that can be provided via webinars, calls, email correspondence, the Magnet website, onsite program guidance, yearly MPD meeting and Magnet conference concurrent session.
•Initiates, maintains, and serves as the project leader for multiple initiatives to improve the Magnet Recognition Program while coordinating efforts with Magnet staff, organizations, and volunteers. Provides expert knowledge, assessment, and recommendations for the ongoing development and revision of the Magnet manual, Magnet publications, established Magnet programs, services, processes, policies and procedures, special projects, and strategic planning.
•Collaborates with the twelve members of the Commission on Magnet. Participates and contributes to the Commission regarding strategic planning and high level decisions impacting the Magnet Recognition Program®. Prepares a detailed final report and executive summary (100 pages) for the Commission to review in preparation for final decision regarding Magnet designation. Advises and provides anticipatory guidance and professional expertise.
•Develops, synthesizes, analyzes, interprets, and provides recommendations on data for official presentation to decision-makers, including the ANCC research council.
•Monitors quality, effectiveness, and efficiency of all aspects of Magnet operations and identifies quality assurance opportunities for improvement. Proactively evaluates requirements and needs to consistently improve operations activities. Implements process and technology improvements. Ensures that Magnet operations will maintain or exceed ISO 9000 standards.
•Manages and directs work flow of specialists and administrative staff within operations division to ensure priorities and application processes are maintained. Specialist work closely with Analyst supporting the entire application and appraisal process.
•Other duties as assigned.
RN required; Masters Degree required in nursing, administration, business, or education. If Master’s is not in nursing then baccalaureate must be in nursing.
Related Work Experience
•Minimum 8 years of progressive leadership experience involving project management, progressive upper management in a health related organization or hospital.
•Diverse health care experience preferred.
•Progressive experience in coordination of projects with multiple complexity and concurrent task coordination requiring attention to detail.
•Strong management, team building, and project leadership skills.
• Political perspective with ability to communicate with executive level stakeholders, utilizing appropriate independent decision making.
•Work independently, multi-task under pressure, prioritize effectively, take initiative and be innovative.
•Strong critical thinking and problem solving skills
•Must be proficient in Microsoft office products.
•Project Manager and other software.
•Must have detailed knowledge and experience in nursing, business, hospital management, and quality improvement theories.
•Articulate verbal communication and poise in presenting complex topics to prestigious leadership groups, at national conferences and other formats using many formats: PowerPoint, webcast, IM, and panels.
•Superior writing and meticulous editing skills required.
•Superior customer service and teamwork skills and abilities.
•Discretion in managing confidential information.
Preferred Skills & Experience (not required to meet minimum qualifications)
ANCC’s state of the art office is located in the heart of beautiful downtown Silver Spring, Maryland, just blocks from the Metro and a wide range of restaurants and shops. ANCC offers competitive salaries, a flexible work schedule and great benefits that include the following and many more:
•Attractive benefit plan for Health, Dental, Vision, RX
•3 weeks paid vacation and Christmas week off (paid)
•9 paid holidays, birthday holiday, and 12 sick days
•Excellent matching 401K plan
•Flexible Spending Accounts