Quality Assurance Specialist

Washington D.C.
Jul 11, 2017
Jul 18, 2017
IT, QA Engineer
Full Time

About the Agency

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.

This position is located in the Acquisition Operations Division, Office of the Chief Procurement Officer (OCPO), Mission Support Bureau (MSB), Federal Emergency Management Agency (FEMA). In this position, you will oversee risk management for disaster contractors. The incumbent will provide technical guidance and support to functional specialist engaged in contract administration and technical surveillance of contracts and purchase orders for the procurement of supplies, services and/or products. This position starts at a salary of $75,705 (IC-12).

Apply for this exciting opportunity to become a member of the OCPO team within FEMA.

EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This position is being announced under FEMA's Cadre of On-call Response/Recovery Employee (CORE) Program. This is a temporary appointment in the Excepted Service, not to exceed 2 years, with the option to extend based on workload and funding availability. Veterans Preference does not apply to the CORE selection process.

  • Occasional Travel
  • Occasional non-emergency may be required

  • No

  • You must be a U.S. citizen to be considered for this position.
  • You must successfully pass a background investigation.
  • Travel will be required.
  • You must be able to obtain and maintain a Government credit card.
  • Selective service registration is required for males born after 12/31/59.
  • Please review "Other Information" section for additional key requirements.
  • The qualification requirements listed below must be met within 30 days of the closing date of the announcement.

    NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.

    Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.

    You qualify for this position at the IC-12 level (starting salary $75,705) if you possess the following:

    One full year of specialized experience at the IC-11 level or equivalent that demonstrates 1) applying quality assurance principles, concepts, or methods to acquisition management; 2) developing risk based plans, strategies, or approaches to ensure control of product quality or compliance contract requirements; and 3) advising leadership on procurement strategies


    For all positions individuals must have experience that demonstrates a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include:

    • Reviewing production activities and capabilities in light of contract quality requirements.
    • Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.
    • Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.
    • Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.
    • Identifying inadequacies and requesting corrective action.
    • Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.
    • Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.
    • Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.
    • Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Your application must show that you meet all requirements for this position. You may be found “not qualified” if you do not possess the minimum competencies required for the position.

    Public Trust - Background Investigation


    In this position, you will perform, administer, and/or advise on work concerned with assuring the quality of products acquired and used. Typical assignments include:

    • Developing plans and programs for achieving and maintaining product quality throughout an item's life cycle
    • Monitoring operations to prevent the production of defects and verifying contractor adherence to quality plans and requirements
    • Analyzing and investigating adverse quality trends or conditions and initiating corrective actions.
    • Assisting in developing operating procedures/policy and drafting technical responses to customer inquiries.
    • Reviewing contracts and associated technical documentation to clarify or interpret government quality assurance requirements.
    • Providing support and guidance to the acquisition team in the development of necessary technical and professional skills.

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