Management Analyst

Washington D.C.
Jul 12, 2017
Jul 27, 2017
Analyst, Management
Full Time

About the Agency

GAO's work is designed to address four common goals:

- to help the Congress address current and emerging challenges to the well-being and financial security of the American people;

- to help the Congress to respond to changing security threats and the challenges of global interdependence;

- to help transform the Federal government to address national challenges; and

- to maximize the value of GAO by enabling quality, timely service to Congress and by being a leading practices Federal agency.

To learn more about GAO please visit us on the web at

This position is located in the Government Accountability Office (GAO), the Continuous Process Improvement Office (CPIO). CPIO serves as GAO’s key strategic body for enterprise-wide continuous process improvement. The office works with the Executive Committee to identify opportunities for increased efficiency and effectiveness, and lower total cost of operations across the mission and mission support sides of GAO. CPIO oversees the implementation of approved business process improvement initiatives.
The incumbent performs assignments that focus on a broad spectrum of CPIO’s work including participating in process improvement projects, implementing CPIO programs and initiatives, and acquiring and maintaining technical knowledge in designated areas.

The selected candidate will be placed in the Program and Technical Development Program. The 2-year program prepares PT-1 employees to fully perform their professional responsibilities by acquiring or enhancing the competencies and work experiences that will enable them continued success at GAO. Employees complete the program on their 2-year anniversary date, or upon promotion to the PT-II level.

NOTE: The GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Applicants employed by other federal excepted service agencies who do not have status gained in the competitive service must apply to this announcement for consideration under delegated examining procedures.

  • Not Required

  • No

  • U.S. Citizenship
  • Completion of a satisfactory background investigation.
  • Selectee must be able to meet/maintain suitability & security requirements.
  • Completion of one year probationary period may be required.
  • Selective Service registration if you are a male born after Dec. 31, 1959.
  • To qualify for this Management and Program Analyst, Band I position applicants must meet one of the following minimum qualifications criteria:

    • Have completed 1 full academic year of graduate level education that has equipped you to perform the duties of the position.
    • Possess an undergraduate degree with Superior Academic Achievement. S.A.A. is based on (1) class standing in the upper one-third of graduating class, or (2) a grade-point average of 3.0 or better out of a possible 4.0, or (3) national honor society membership. OR
    • Have 1 year specialized experience equivalent to the next lower GS-05 level in the Federal service. Specialized experience is defined as experience gathering data and information, and applying a variety of analytical techniques to assess problems, measure efficiency and effectiveness, and/or develop solutions such as new or modified work methods or processes.
    • Have a combination of successfully completed post-high school education and specialized experience as defined above. Computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify.

      NOTE: Positions in GAO are covered under the agency’s performance based compensation system, which is pay banded.

    You must meet all qualifications requirements BEFORE the closing date of this announcement.

    Public Trust - Background Investigation


    • Researches leading practices in productivity, organizational management, process management and improvement, change management, knowledge transfer, project management, and/or communications trends for analysis of possible applications in CPIO initiatives.
    • Assists with developing procedures to conduct reviews for CPIO programmatic initiatives and works with subject matter experts to plan and execute work.
    • Gathers and analyzes data about CPIO initiatives using a variety of methods to identify root causes of problems, and develop solutions for sound process management and improvement plans.
    • Collaborates with a variety of staff at all levels throughout the agency to gather and analyze information, make recommendations, share information and coordinate work, and implement projects that improve efficiency and effectiveness; and develops a network across the agency in order to maintain situational awareness of agency culture, concerns, and changes occurring.
    • Prepares and presents results of analyses and recommendations about CPIO initiatives utilizing various methods, both written and oral, to communicate with staff at all levels.

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