Supervisory IT Specialist (SYSANALYSIS/APPSW) -Branch Chief - DE
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The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. Our efforts have provided inventors exclusive rights over their discoveries. It's an effort that continues to contribute to a strong global economy, to encourage investment in innovation and to cultivate an entrepreneurial spirit for the 21st century. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees, including engineers, scientists, attorneys, analysts, IT specialists, etc. all dedicated to accomplishing the USPTO’s mission, vision, strategic goals and guiding principles. For more information about the USPTO, please visit the USPTO Careers Website.
The Chief Information Officer (CIO) is the principal advisor to the Under Secretary and Director on the application of information technology (IT) to support and improve the Agency’s business processes. The Office of Application Engineering and Development (AED) is responsible for the full life cycle management of the USPTO’s automated information systems, consistent with the USPTO’s strategic IT plans and supporting technical architecture.
- A probationary period may be required
The following links provide information on various hiring authorities that do not fall under competitive examining proceduresas this announcement; however, they may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
- Not Required
You must meet the following United States Office of Personnel Management's (OPM) qualification requirements for the advertised position. OPM's prescribed Group Coverage Qualification Standard for Information Technology (IT) Management Series, 2210 can be found at: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/. You must meet all qualification requirements including time-in-grade (refer to 5 CFR 300.604 for more information on time-in-grade) by the closing date of the job announcement.
Specialized Experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-14 grade level in the Federal service.
Specialized experience for this position includes experience with all the following skill sets:
Skill Set 1 - Experience supervising a development team and mentoring new or lower-level application developers;
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The incumbent must possess the following supervisory competencies to be successful in this position:
Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
Customer Service:Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Integrity/Honesty:Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
Education may not be substituted for specialized experience at this grade level.
Public Trust - Background Investigation
- Plans, organizes, and oversees the day-to-day activities of the Branch; manages and executes the budget within the amount allocated for each project; manages the branch human resources including staff performances and hardware/software licensing and works with the Division Director to ensure all the Operation, Maintenance and Enhancement tasks in the branch are executed appropriately.
- Implements projects to develop, replace, and/or retire AISs as determined by the business customer and the Division Director. Supports Project Manager/Technical Lead in interacting with other OCIO business units to oversee specific AISs/Projects.
- Works on the development phases of the systems development lifecycle.
- Participates with the Division Director in setting organizational goals. Establishes, revises, or reviews policies and procedures to eliminate work problems or barriers to mission accomplishment, promote team building, implement quality improvements, or in response to concerns with compliance and/or customer requirements.