IT Specialist (Network)
The Farm Credit Administration (FCA) is a small, vibrant, independent Federal agency located in McLean, Virginia that regulates and examines the Farm Credit System (FCS), an over $200+ billion nationwide network of over 80+ financial institutions providing credit and related services to farmers, ranchers, agribusinesses, and agricultural and rural cooperatives. Visit www.fca.gov to learn more.
Our McLean headquarters, located close to the shops, restaurants and nightlife of Tysons Corner center, sits on a secluded, tree-lined campus and is convenient to the Silver Line metro (McLean Station). We offer employees a variety of amenities that include free parking, an on-site gym, free fitness classes and generous benefits, just to name a few! Visit our website for more details on FCA's Benefits Program.
As the IT Specialist for Networks, you will provide technical hardware and software expertise in areas related to the evaluation, design, development, integration and maintenance of voice, video and data infrastructure and associated computer systems.
Office of Information Technology, Technology Division, Infrastructure Team
Salary range includes 24.58% locality pay.
This position is also advertised for Merit Promotion and Non-Competitive eligible candidates under job opportunity announcement VA-17-0286-MP. If you would like to be considered under both merit promotion (MP) and delegated examining (DE) procedures, you must apply to both announcements.
- Occasional Travel
- Travel up to 5% of the time for conferences, training, and on-site visits.
Specialized Experience: To qualify at the VH-39 (GS-13) grade level you must have one (1) full year of specialized experience equivalent to at least the VH-38 (GS-12) grade level in Federal service that has equipped you with the skills needed to successfully perform the duties of the position. Your resume must demonstrate the following specialized experience at the VH-38 grade level in the Federal service:
- Experience managing WAN/LAN devices including routers, switches, and wireless access points;
- Experience maintaining an organization's firewall;
- Experience maintaining an organization's VoIP infrastructure.
There is no substitute of education for specialized experience for the VH-39 (GS-13) grade level.
In addition to the specialized experience, your resume must demonstrate IT-related experience in the four competencies listed below:
- Attention to Detail: be thorough when performing work and conscientious about attention to detail;
- Customer Service: work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; be committed to providing quality products and services;
- Oral Communication: express information to individuals or groups effectively, taking into account the audience and nature of the information; make clear and convincing oral presentations; listen to others, attend to nonverbal cues and respond appropriately;
- Problem Solving: identify problems, determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives and make recommendations.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements and submit all required supporting documentation by the closing date of this announcement. If you are found to be among the most highly qualified candidates you will be referred to the hiring manager for further consideration and possible interview.
Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicants must be rated "Well Qualified" (score of 85 or higher) for this position to receive consideration for special selection priority.
Public Trust - Background Investigation
As an IT Specialist (Network), you will:
- Identify, develop, install, configure, test, maintain, upgrade, document and troubleshoot network equipment such as routers, switches, wireless access points, and cabling systems, to meet Agency needs and to assure efficient, secure, and continuous function of the FCA network.
- Install, configure, test, maintain, upgrade, document and troubleshoot audio/videoconferencing infrastructure.
- Maintain, upgrade, document, and troubleshoot the network security platform.
- Effectively manage Local Area Networks (LAN)/Wide Area Networks (WAN) resources by reviewing network performance reports and identify potential degradation trends or equipment failures.
- Install, configure, test and maintain Voice over Internet Protocol (VoIP).
- Analyze feedback collected through service requests and interaction with the customers from monitoring and analysis tools to ensure performance of the system and service to users.
- Analyze, evaluate, develop, document and maintain network-operating procedures.
- Provide support to system users, including training when appropriate, to facilitate the use of network and system resources.