Lead Technician, Help Desk
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software on multiple networks environment supporting Windows 7/10 and Server 2012 R2 Platform
Requires baseline certificate - current COMPTIA Security + CE or GFL or higher
Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
5-8 years of directly related experience supporting help desk operations.
Requires computing environment certificate - Windows Server 2012 R2 (Microsoft Exams 70-410, 70-411, or 70-412)
If candidate has a current IAT I certificate, they would be allowed 60 days to obtain the required IAT Level II certification.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.