Assistant Director, Office of Residential Living - Division of Student Affairs

Washington D.C.
Jul 07, 2017
Sep 15, 2017
Executive, Director
Full Time
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Assistant Director, Office of Residential Living - Division of Student Affairs

The Division of Student Affairs supports the academic mission by educating students as whole persons, promoting their intellectual, moral, spiritual, and social formation; Enhancing students' learning and helping to prepare them for lives of discernment, civic engagement, and professional growth; Teaching personal responsibility and respect for people of all faiths, cultures, and beliefs; Promoting the health and safety of students and others in the University community.

The Assistant Director (one of three) serves as a member of the Residential Living Directors team and provides direct supervision to 4 Masters-level professional Community Directors, and indirect supervision to 35 resident assistants in a residential area focused on the First Year Experience.  S/he, in partnership with their staff, oversees the educational and community development efforts of the First Year residential area, while providing leadership through setting goals and partnering with staff and community stakeholders in the promotion of student formation and advance the mission of Residential Living.  The Assistant Director oversees initiatives focused on inclusion and social justice, living-learning, and faculty engagement within their designated areas; supports the safety net functions of Residential Living; and encourages community ownership by administering the Code of Student Conduct.  S/he chairs the academic-year Resident Assistant recruitment, selection and hiring committee/processes for the Office of Residential Living; and addresses student and parent concerns through proactive problem solving and participates in the director-level on-call emergency response rotation.  The Assistant Director has high student interaction, requiring both regular evening and weekend commitments, as well as on-campus housing.  Reporting to the Associate Director for Residential Education Duties include, but are not limited to:

Leadership & Supervision

  • Develops goals and a strategic vision for the First Year residential area (consisting of 4 residential communities) and staff that supports the mission of the university and Office of Residential Living.
  • Trains, supervises, develops, motivates and evaluates 4 masters-level Community Directors.
  • Indirectly supervises of 35 Resident Assistants in the First Year residential area.
  • Oversees supervisee workflow to ensure job responsibilities are well managed and fulfilled in a timely manner.
  • Delegates appropriately to Community Directors, Resident Assistants and others to accomplish area goals and meet department expectations.
  • Participates in all aspects of departmental hiring processes, including application review, interviewing, selection and placement of resident assistants, professional staff, and summer staff.
  • Collaborates with colleagues to plan and implement team development activities, professional development plans and competency-based assessment.
  • Establishes positive working relationships with key stakeholders within the residential area, including Faculty, Jesuit and Chaplains-in-Residence, Living Learning Community advisors, GUPD liaison officers and facilities/housekeeping staff.
  • Plans, implements, and attends all staff trainings, retreats and professional development opportunities.
  • Conducts weekly meetings with professional staff members.
  • Collaborates with colleagues within the department to accomplish and assess goals and objectives.
  • Manages stress, conflict and frustration constructively; demonstrate a positive attitude.

Emergency Response

  • Manages crises in the residence halls, including serious accidents, psychiatric or facility emergencies and works closely with other University and emergency personnel.
  • Participates in the director staff on-call rotation (approximately 3-4 weeks per semester).
  • Serves as the primary back-up Director on Duty for large-scale campus emergencies.
  • Responds after hours, including evenings and weekends, to emergency and community crises.
  • Properly executes emergency response protocols as outline by departmental and university expectations.
  • Manages personal emotions during highly sensitive crisis situations.
  • Provides response support for weather events, natural disasters, or other campus emergencies as directed and deemed necessary, possibly including evenings and weekends.


  • Positively represents the Office of Residential Living across campus in order to integrate the residential program into the overall life of the University.
  • Understands the purpose, mission, and goals of the Office of Residential Living and Student Affairs.
  • Chairs the Resident Assistant Recruitment & Selection committee.
  • Attends all Residential Living and Student Affairs professional and student staff development trainings, activities, retreats, events and scheduled functions as assigned.
  • Attends and administers all area residential openings and closings per the established protocol and complete necessary documentation/administrative processes.
  • Conducts monthly facility assessments of the residential area and coordinates follow-up with the Residential Living Services team as well as Facilities Management and Housekeeping.
  • Serves as a departmental designee to a divisional initiative, committee or project team.
  • Responsibly manages all aspects of the area operating budget, including timely reconciliations and reporting.
  • Monitors and responds to work e-mail and voicemail in a timely manner, possibly including evenings and weekends.
  • Responds quickly and appropriately to students, parents, and other campus partners.

Social Justice & Inclusion

  • Works with and supports students from diverse backgrounds and social identities, including, but not limited to students of color, LGBTQ students, first generation students, and students with disabilities.
  • Provides departmental learning opportunities that deepen knowledge, skills, and awareness of self and others to promote inclusive communities.
  • Designs and implements inclusive programs, services, policies, and practices.

Summer Conferences

  • Participates in the director-level on-call emergency response rotation.
  • Utilizes effective problem-solving skills to navigate complex issues pertaining to student behavior, emergency response, and other incidents involving minors.
  • Assists Summer Programs team and key campus partners to support the overall summer conference program.


  • A completed Master's Degree, preferably in the area of Higher Education, Student Affairs, Counseling or Social Work
  • 3 years of previous professional experience in the field of Residential Living
  • Thorough understanding of and commitment to the work of Residential Living, as well as the education and character development of college students
  • Demonstrated experience in the areas of leadership, supervision, professional development, administrative skills, social justice & inclusion, community development, educational engagement and emergency response
  • Ability to manage stress, conflict and frustration constructively; and to demonstrate a positive attitude
  • Ability to identify, define and apply creative and original approaches to resolve issues and use sound judgment based on training and departmental policies and protocol
  • Awareness and understanding of the Jesuit values and the ability to conceptualize them in the application of this role

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires an August 2017 start date. Resume review will begin on Friday, July 14, 2017 and will continue until the position is filled.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or

Need some assistance with the application process? Please call 202-687-2500

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.

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