Program Director, Master of Professional Studies in Human Resources - School of Continuing Studies

Washington D.C.
Jul 04, 2017
Jul 31, 2017
Executive, Director
Full Time
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Program Director, Master of Professional Studies in Human Resources - School of Continuing Studies

The Program Director manages and provides support to the Master of Professional Studies (MPS) in Human Resources and provides critical administrative and strategic support to the Associate Dean, both in the day-to-day functions and the long-term vision of the program in a position that is central to the design, management and assessment of the program and the attendant reputation of the program.  S/he communicates directly with individuals within the University and external to Georgetown -  faculty, the University at large, and industry experts - and the lead contact with the Registrar's Office, Office of International Program, Financial Aid and Student Accounts, etc.  Reporting to the Associate Dean of the MPS Human Resources Management, the Program Director has duties that include but are not limited to:

Comprehensive Administrative Support to the Associate Dean

  • Manages schedule, travel, and events.
  • Acquires and maintains a working knowledge of the Associate Dean's duties, so as to be able to effectively prioritize and schedule the Associate Dean's appointments.
  • Keeps tabs on, and follows up regarding, all open special projects, and maintains the required co-ordination with the designated project owners with the CDO Consortium.
  • Prioritizes and manages multiple projects simultaneously, and follows through on issues in a timely manner.
  • Reviews and summarizes miscellaneous reports and documents, and prepares background documents and outgoing mail as necessary as directed by the Associate Dean.
  • Researches and drafts reports and presentations as directed by the Associate Dean.
  • Interacts with high level officials from government, industry, and non-profit globally.
  • Manages a number of internal and external relationships, including with former heads of countries.
  • Vets appropriate strategic relationships for the Associate Dean and the program.
  • Anticipates the needs of the Associate Dean and act accordingly.

Meeting and Travel Preparation

  • Provides clear and concise agendas and necessary background material for all meetings, both internal and external.
  • Ensures that speeches and presentations are prepared well in advance of conferences and speaking engagements.
  • Provides comprehensive itineraries for domestic and international trips, including detailed travel logistics and all relevant meeting preparation materials. 
  • Understands the Associate Dean's travel preferences when booking flights, hotels, and related details.
  • Manages the daily schedule of Associate Dean, ensuring knowledge of his schedule 24 hours in advance and keeping appointments and meetings on time or changing schedules when necessary.

Prospective Students

  • Meets with prospective students and lead recruiting events such as information sessions.
  • Guides prospective students through the application process. 
  • Manages all student issues, prepares and posts all student schedules, works with the communications staff on website, as well as internal and external communications; and works with TALISMA, Blackboard, Banner and various student information systems.

Administration of Faculty Matters

  • Prepares faculty contracts and process faculty payroll forms, and works with financial staff on purchase requisitions and vendor payments for the MPS program according to University policies and procedures. 
  • Serves as the cost center manager, submitting the monthly cost center reconciliation forms and responding to budget variances using the on-line variance reporting tool.
  • Assists the Associate Dean with faculty management, recruitment, syllabi, course visits, assessments, and faculty review.
  • Regularly discusses student challenges, course ideas and program goals with faculty members.
  • Works directly and extensively with faculty members. 

Additional Duties

  • Acts as the lead in preparation for CDO Board Meetings, including tracking, monitoring and following the progress of open action items, drafting the agenda, setting the timetable and owners for board material preparation, producing a final draft of the Board Book, and producing accurate Board minutes at each meeting.
  • Manages effective contacts and relationships with Board Members.
  • Understands organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed.
  • Handles confidential information in a professional and discreet manner.
  • Ensures various administrative tasks are done in an effective and efficient manner, including copying, reviewing outside mail, drafting correspondence, screening phone calls, and maintaining files as needed.
  • Acts as the Associate Dean's representative and ambassador to external constituents as directed.


  • Bachelor's degree
  • Proven mastery of Microsoft Office applications, especially Word, Excel, PowerPoint, and Outlook
  • Experience in using technology to improve work efficiency
  • Exceptional communication, organizational and multi-tasking skills
  • Expectation of complete confidentiality on all matters
  • Proven ability to pay strict attention to detail

Preferred qualifications

  • Five years' experience, preferably in a university or complex, multi-faceted corporate or non-profit organization - experience that demonstrates the ability to understand university operations, to organize events, to maintain a realistic balance among multiple priorities, to work independently on projects from conception to completion without supporting staff, and knowledge of and commitment to the use of information technology to achieve goals
  • Experience working and thriving in a fast-paced, rapidly changing, environment
  • Very strong organizational skills and the ability to work and deliver projects and achieve targets independently and proactively
  • Commitment to accuracy, attention to detail and follow-through
  • Excellent written and oral communication skills
  • Strong interpersonal skills: courtesy, tact, patience and strong team orientation; assertive team player with a sense of humor and the ability to maintain calm under pressure
  • Positive and personable and able to relate well with people from diverse cultural and ethnic backgrounds
  • Excellent calendar management skills, including the coordination of complex executive meetings
  • Highly motivated and able to manage a varied and often time-pressured role
  • Ability to take initiative, plan, prioritize, manage multiple tasks and deliver timely, accurate highly professional assignments under heavy workloads and responsibilities.
  • Experience interacting with high level individuals in corporate, political and social settings
  • Project management experience
  • Exceptional follow up and follow through experience and skills
  • Proven problem solving skills

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

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Need some assistance with the application process? Please call 202-687-2500

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.

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