Gear Issue Customer Service Representative

Virginia Beach, VA
Jul 03, 2017
Jul 19, 2017
Customer Service
Full Time
The Gear Issue Customer Service Representative is responsible for warehouse management tasks such as receiving, storage and receipt processing for the Naval Special Warfare Command (NSWC) Group 2.  This position joins an existing team that serves as an outward facing, customer focused, force multiplier within the command.


Responsibilities/duties include:


1) Maintaining inventory control, sustainment replenishment and issue of NSWC personal and operational gear, breakout of operational consumables, processing of general service requests, issue of initial load-out, sustainment pf personal and operational gear, validate all received material quantities (stock/part numbers, units of issue) and inspection of all items to ensure acceptance in accordance with policy.


2) Process, manage, and transport (w/ forklift) incoming material, stowage and inventory of materials, daily reconciliation of material issued in SWALIS and re-supply operations.


3) Conduct research of incoming material as required.


4) Process and manage return and disposal of gear.


5) Retrieve sizing requirements for specific personnel and assemble deployment training-specific gear issue load-out per listings specific to geographical regions and expertise.

Education 1. High School Diploma, military education/training, military experience

Qualifications SECRET security clearance


License to operate a forklift OR the ability to obtain a forklift license


Minimum 4 - 5 years of warehousing and inventory management experience within the Department of Defense; experience within the Naval Special Warfare community is desired


Experience using SWALIS inventory management software is highly desired





As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.