Information Technology Specialist II

Fairfax, VA
Jun 30, 2017
Jul 19, 2017
Analyst, Research
Full Time

Job Category : Classified Staff

Working hours :

Salary : Up to $50,000; commensurate with education and experience.

Web Announcement :
Student Technology Assistance and Resource (STAR) Lab Administrator

The George Mason University Learning Support Services (LSS) group, within Information Technology Services (ITS), seeks a high-energy Student Technology Assistance and Resource (STAR) Lab Administrator to join its Learning Support Services Labs team. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.

Responsibilities: The STAR Lab Administrator will support students, faculty and staff in providing day-to-day coordination of the multimedia lab and its services. This includes scheduling and oversight of the student wage personnel; coordinating the delivery of Learning Support Services with other lab administrators to collaborate the student training; as well as initiating timely resolution of hardware and software issues within the ITS desktop support structure.

In addition, this position will work with student supervisors to delegate, including but not limited to, collecting and maintaining statistics, inventory, and software management and imaging of workstations. The incumbent will assist with the items related to daily lab function including research and purchasing of new lab equipment. Day-to-day oversight of digital video equipment and resource checkout is also required. Duties include: * Coordinate the lab and services of STAR, including scheduling and oversight of STAR wage personnel and associated services; * Coordinate training and leadership development with other LSS staff, as well as provide day-to-day coordination of and guidance to student supervisors; * Work with LSS staff for the provision of sufficient HW, SW, and imaging resources to meet the real and anticipated needs of students and faculty requiring support; * Assure that a usable fleet of video, still cameras, and associated gear are available to students for use in completing course assignments and projects; * Serve as a consultant to faculty, helping to discover ways to improve student learning, and employ technology judiciously; * Coordinate with other lab administrators during the inventory process for LSS; * Under the direction of the STAR Center Manager, provide technical advice and expertise in the evaluation, selection, purchase, upgrade and maintenance of appropriate software and hardware; and provide information as requested to STAR Center Manager and/or LSS Director for proposals, costs estimates and justifications; and * Assist students to use video equipment and multimedia applications and provide appropriate training materials and opportunities for skill development; and collaborate closely with STAR Center Manager and LSS Director to support academic units and ensure that changes in technology and supported applications match needs and expectations as feasible.

Required Qualifications: * Bachelor’s degree in a related field, or equivalent combination of education and experience; * Demonstrated experience in an audio/video and multimedia environment; * Experience with nonlinear editing; * Familiarity with graphic and web design elements appropriate for web-based instruction and learning; * Team player who can participate in collaborative instructional development processes and activities; and * Supervisory experience.

Preferred Qualifications: * Background in presenting technical information in workshops and to nontechnical groups; * Demonstrated capacity to work across organizational units to create strong collaborative programs; maximize resources; and enhance the work of students, faculty and staff; and * Ability to work Monday through Friday, 10:00 a.m.-6:30 p.m.

George Mason University is a great place to work where employees are given an opportunity to develop skills and expand horizons. Mason offers tuition waivers; telecommuting and flextime schedules; facilities that will meet your physical fitness needs; and the campus environment is dynamic and ethnically and culturally diverse.

Special Instructions : For full consideration, applicants must apply for position number 01255z at by July 17, 2017; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information (must include e-mail address and phone number).

MasonAd : Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report Up and Coming spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Masons diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement : George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Job Close Date : 2017-07-17

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