PATIENT ACCOUNT REPRESENTATIVE
The Billing / Ambulatory Department of Sentara Martha Jefferson Hospital is seeking a full time Patient Account Representative. Seeking applicants who have previous experience with physician billing experience in a medical practice setting.
This position answers phone calls received from patients and assists them resolve their billing issues and questions.
The employee is responsible for the following in assigned areas: billing for medium and low dollar claims, daily reconciliation, registration, auditing, and collection of information. Responds to phone inquiries and follows up to obtain information requested.
High School Grad or Equivalent
Required: None, unless noted in the “Other” section below
Preferred: Billing - 1 year
None, unless noted in the “Other” section below
Required: Communication, Complex Problem Solving, Mathematics, Microsoft Excel, Microsoft Word, Reading Comprehension, Service Orientation
Preferred: None, unless noted in the “Other” section below