ADR Specialist

Employer
USAJobs
Location
Washington D.C.
Posted
Jun 26, 2017
Closes
Jul 18, 2017
Function
Administrative
Hours
Full Time
JOB SUMMARY:

The Office of Compliance (OOC) administers the Congressional Accountability Act (CAA)( 2 USC 2301, et. seq.). The CAA extends the protections embodied in several workplace and accessibility laws to employees in the legislative branch, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Family and Medical Leave Act, and the Veterans' Employment Opportunities Act. The CAA also establishes a dispute resolution process to resolve certain workplace disputes. The incumbent serves as the first point of contact for legislative branch employees and stakeholders seeking advice, information, and counseling on workplace rights and responsibilities under the CAA, and on the dispute resolution procedures. The incumbent assists in drafting reports, preparing educational materials, and participating in OOC training activities contributing subject matter knowledge of the applicable workplace laws and OOC procedures.

KEY REQUIREMENTS:

  • Must be a US Citizen.
  • Must successfully obtain a secret security clearance.
  • Must innovate and work cooperatively and collaboratively within a team framework.
  • Must successfully engage in problem-solving techniques.
  • Must be proficient in written and spoken English.


TRAVEL REQUIRED:
  • Not Required

RELOCATION AUTHORIZED:
  • No

KEY REQUIREMENTS:

  • Juris Doctor, or a minimum of 5 years of progressively responsible experience in the application of workplace rights laws.

Please be sure to read the entire "Qualifications" section.

Not Applicable


DUTIES:

  • The ADR Specialist obtains pertinent information from individuals and provides appropriate information on the application of the CAA and the Procedural Rules of the OOC. The incumbent has knowledge of the applicable workplace laws, and the ability to analyze facts and situations to determine whether allegations are within the purview of the CAA. The incumbent has effective communication skills and is able to convey complex ideas and apply problem-solving techniques. The incumbent is impartial and neutral in handling all matters, and maintains strict confidentiality as required by the CAA and the Procedural Rules of the Office of Compliance.
  • As a member of the ADR team, the incumbent is able to conduct training and informational sessions on relevant substantive and procedural matters. The incumbent has strong written and oral communication skills with the ability to prepare written notes, and draft complex and multifaceted reports within strict deadlines. The ADR Specialist develops and edits educational materials and communicates ideas effectively. The ability to work collaboratively with team members and perform back-up administrative duties is required. The incumbent takes initiative, without specific instruction, and acts independently when appropriate. Incumbent performs all duties in a timely and competent manner.
  • Incumbent is skilled and experienced in the use of computer software applications, including data base operations. Incumbent is responsible for preparing documents and correspondence electronically, inputting and tracking data, and serving as back-up support to the Case Administrator.