Coordinator of Administrative Services, Academic Resource Center - Division of Student Affairs

Washington D.C.
Jun 27, 2017
Aug 08, 2017
Full Time
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Coordinator of Administrative Services, Academic Resource Center - Division of Student Affairs

The Jesuit value of cura personalis, “care of the whole person,” represents the mission of Georgetown University. The Academic Resource Center (ARC) embodies this value by assisting students in their intellectual, emotional and social development.  Provides students with academic strategies and individualized support needed for academic success and inclusion within the Georgetown community. 

The Coordinator of Administrative Services has the immediate responsibility for handling the implementation of accommodations for students with disabilities, maintaining the records and files of students who register as having a disability, and processing the paperwork for Student Employment, Payroll, and Financial Affairs.  S/he provides administrative support for the tutoring program and for the professional staff of the ARC; and undertakes a variety of clerical responsibilities.  Reporting to Director of the Academic Resource Center, the Coordinator of Administrative Services has duties that include but are not limited to:

Implementation of Accommodations for Students with Disabilities

  • Prepares weekly test schedule for students receiving extended time testing; secures alternate test sites; and hires and schedules proctors to supervise testing room.
  • Proctors/supervises exams, in particular during final exams.
  • Coordinates testing arrangements with professors by providing information and reminders regarding test delivery.
  • Oversees note-taking system by hiring and training note-takers.
  • Disseminates information to students regarding notes, due dates for final exams, and other assorted communiqués to students with disabilities.
  • Prepares final exam schedule and sends e-mail reminders to students and professors regarding logistics and other relevant information.
  • Maintains and distributes auxiliary aids, such as FM audio systems and study carrel keys.
  • Coordinates training efforts with ARC staff regarding the use of assistive technology - for example, Dragon Dictate.
  • Provides support for the Associate Director in handling arrangements for sign language interpreters or CART services for students with deafness.
  • Updates Alumni Archives by scanning files and uploading to EFS.

Tutoring Services Administrative Tasks

  • Advertises for tutors through Student Employment, Deans' offices, and specific departments.
  • Provides direct assistance to the Learning Skills Specialist and academic advisors for student-athletes

Office Administrative Responsibilities

  • Maintains the Clockwork software and all assorted tasks associated with this software.
  • Handles telephone inquiries and voicemail messages on the main office telephone; greets visitors; manages the ARC e-mail account and office mailbox; and covers the front desk in the absence of student office aide.
  • Maintains and updates the records for the Academic Resource Center and Disability Support Services.
  • Prepares the paperwork for payroll and Accounts Payable.
  • Manages the budgets for the Academic Resource Center and Disabled Student Services.
  • Updates office forms.
  • Orders and maintains office supplies.
  • Handles various office tasks, including copying, and delivering confidential material to University offices.
  • Updates ARC website and GU Box Files.
  • Updates Alumni Archives by scanning files and uploading to GU Box.
  • Coordinates data collection (Clockwork, customer service survey, learning outcomes, Campus Labs) for the Academic Resource Center.
  • Stays current with GMS policies and procedures.
  • Stays current with updates from the Office of Student Employment.


  • Bachelor's degree
  • 1 to 3 years of office experience - preference for experience with college students and diverse populations
  • Ability to multi-task, work in a fast-paced environment, and resolve issues in a timely fashion Proficiency in MS Office applications and Internet, and with assistive technology
  • Strong verbal and written communication skills, patience, and resourcefulness
  • Ability to work in a highly collaborative, fast-paced environment
  • Prescribe and practice ethical behavior
  • Appreciation of Jesuit culture and values
  • Ability to maintain student confidentiality and to uphold professional standards, and to prescribe and practice ethical behavior
  • Adaptable schedule to handle test arrangements, especially during final exams

Current Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or

Need some assistance with the application process? Please call 202-687-2500

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex, disability status, protected veteran status, or any other characteristic protected by law.

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