Energetic Support Representative

2 days left

Chevy Chase, Maryland
Jun 22, 2017
Jul 27, 2017
Full Time

Job Summary/Company: 
Sparks Group is partnered with a cutting-edge software company looking to add to a Senior Support Representative to their team. The ideal candidate will have experience with SharePoint, Office 365, and excellent problem-solving skills. If you're great at multi-tasking in a fast-paced environment and eager to support a global team apply within! 

• Lead and mentor team members
• Ability to work with high-profile customers 
• Assist customers to resolve difficult cases and escalated issues
• Strengthen customer confidence and trust in products and abilities 
• Ability to work with all levels of management and diverse cultures 

Qualifications/Background profile: 
• Bachelor's degree (preferred)
• Office 365 and SharePoint Certification (preferred)
• 2 years or more of SharePoint experience required 
• At least 2 years of Customer Support experience in a software support environment
• Experience with CRM and familiarity with Windows OS required 
• Flexibility to work an on-call rotation every other month (on average)
• Excellent communication skills verbal and written

Qualified candidates should send their resume OR call Sparks Group for additional details. Please note resume must include a valid email address in order to be considered. 

We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Apply for Energetic Support Representative

Already uploaded your resume? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

4000 characters left

By applying for a job listed on Washington Post Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.