Field Service Support Specialist - Secret Clearance - Daegu (Camp Walker) Korea

Location
Daegu
Posted
Jun 22, 2017
Closes
Jul 26, 2017
Function
IT
Hours
Full Time
Field Service Support Specialist

Secret Clearance 

Daegu (Camp Walker) Korea

 

Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.

 1. Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.

2. Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).3. Provides software and system troubleshooting and support.4. Provides technical support and training to end-users.5. Maintains current knowledge of relevant technology as assigned.6. Plan; design; install and maintain classified GCCS-J/CENTRIXS-K data communications networks and provide computer systems support for United States and Republic of Korea Military and Civilian units on a 24/7 basis. Maintain and troubleshoot over 1000+ Cisco network equipment and a few thousands of computer systems. 7. Resolve network trouble tickets for GCCS-J/CENTRIXS-K connectivity. Troubleshoot both hardware and software issues on computer systems and WAN communications equipment: routers; switches; fiber optic media converters; modems; and cryptographic devices (TACLANE and KIV-7). Coordinate with 1st Signal Brigade and Korean Telecom to resolve any circuit problems.

8. Fabricate; terminate and test site-specific Category 5e/6 and Multi-mode / Single-mode fiber optic cabling; using fiber optic tool kit.

9. Build GCCS-J/CENTRIXS-K circuits by assembling the WAN communications equipment and programming routers; switches; KG175D; KIV-7s and modems.

10. Build or image CENTRIXS-K and GCCS-J workstations.

11. Maintain network diagrams and cable runs (in accordance with DIACAP standards).

12. Supports the acquisition of hardware and software as well as subcontractor services as needed.

13. Conduct site surveys and provide network engineering solutions to C4I customers.

14. Supervise and coordinate with a local Korean Protected Distribution System (PDS) contractor for classified network installations and provide in progress Quality Control. 

15. Participation in all USACISA-P exercises; especially UFG; KR & War Path exercises.

16. Participates in special projects as required.

 

Education Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications 1-3 years of directly related experience supporting information systems operations.

 

- Required:  Security+ CE certification

- Required:  Ability to obtain a Driver's License in Korea

- Preferred:  Windows 7/10 and CCNA certifications

- Preferrd: ITILv3 Foundations

- Plus:  Bi-lingual (English & Korean) and NIPRNet IMO training / experience

 

  As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. #DPOST #CJPOST #ZPOST