Mortgage Closing Supervisor

Pentagon Federal Credit Union
Alexandria, VA
Jun 20, 2017
Jul 03, 2017
Full Time
Mortgage Closing Supervisor City Alexandria State Territory Virginia Added to system PM Apply Now Mortgage Closing Supervisor Summary PenFed is hiring a Mortgage Closing Supervisor in Alexandria VA or Omaha NE The primary purpose of this job is to support operations staff to confirm all closing requirements are met per Know Before You Owe mortgage disclosure rule Essential Functions Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance quality of closed files or improve efficiency of the closing staff Responsible for maintaing the Monitors and requests action from Team Supervisors on trended initial Closing Disclosure CD and final CD to meet the requirements for CD s being sent out days or days prior to settlement Reports all trended data and feedback to Closing Manager Provide data to Operation Managers for completing the monthly scorecards for Closers staff performance evaluations and recommend content for training and development for Closers Asssists in preparing training flashes in regards to changes updates systems enhancements etc Assists Closing Manager with maintaining updates to the Mortgage Origination Manuals related to Closing and regulatory disclosure requirements Counsels and provides training and guidance to less experienced staff Assists with cross training as needed Review reports to identify the responsible parties on findings reported by QC QA Loan Delivery Post Closing Credit Risk and or Compliance Communicate and resolve deficiencies with team supervisor Provide guidance on escalated Closing scenarios and requirements Participates with system testing and procedural improvements Remain current on all mortgage related regulations and changes and keeps section staff informed Education and Experience Equivalent combination of education and experience is considered Bachelora s degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions Three to five years related work experience preferably in mortgage lending Experience managing mortgage operations that involved customer interaction Strong verbal and written communications skills required Attention to detail required MS office general knowledge required Supervisory Responsibility This position will not supervise employees directly but in directly Licenses and Certifications There are no additional certifications required Work Environment While performing the duties of this job the employee is regularly exposed to an indoor office setting with moderate noise Travel Limited travel to various worksites is required About Us Founded in and still growing we began as the War Department Federal Credit Union Today PenFed is one of the countrya s strongest and most stable financial institutions with over million members and over billion in assets We serve members in all states and the District of Columbia as well as on military bases in Guam Puerto Rico and Okinawa Our mission isna t simply to help our members get by We exist to help them realize every ounce of their potential We exist to educate and to encourage We exist to usher their dreams into the land of reality We provide our employees with a lucrative benefits package including robust medical dental and vision plan options plenty of paid time off k with employer match on site fitness facilities at our larger locations and more

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