Policy Issue Representative

Legal & General America
Frederick, MD
Jun 20, 2017
Jul 03, 2017
Accountant, IT
Full Time
Career minded Goal oriented Searching for a position that rewards hard work and experience Legal General America is always looking for talented people who want to make Every Day Matter We strive to attract develop retain and motivate those people who care and who work together as partners across business units and functions It takes the efforts of smart capable people to help us build strong agency relationships and provide the high touch service our customers deserve We care about our work and our relationships with coworkers with people in the brokerage agencies that sell our life insurance and with the customers that our products protect We believe everyone on our team is important and deserves respect for who they are and how they contribute to our success We offer the perfect blend of career advancement compensation and recognition for a job well done Legal General America is a nationally recognized market leader in the individual life insurance industry It is our goal to provide financial protection for American families from coast to coast Banner Life Insurance Company located in Maryland and its subsidiary William Penn Life Insurance Company of New York make up the Legal General America companies Our parent company is Legal General Group Plc an international insurance organization which shares our mission of protecting financial interests A Policy Issue Representative is responsible for the final review of the insurance application for accuracy and completeness They will work with the agency and underwriter to obtain any outstanding information needed to complete a final review of the policy prior to sending to the client A Policy Issue Representative provides prompt courteous service to all inquiries received by phone and responds timely and accurately to all e mail communications This requires a high level of attention to detail and multi tasking In addition outstanding customer service is to be provided to all of our customers while maintaining department service standards Minimum two years of customer service experience and or two years data entry processing experience Experience in a fast paced team environment Task orientated Detail orientated Strong organizational skills Experience in a production oriented environment where productivity and quality are measured is preferred Excellent time management and communication skills High tolerance for repetitive tasks High School diploma or equivalent Proficient computer skills and typing at WPM Must be able to work overtime as needed to meet business needs

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