Customer Service Reps : Entry Level!

First Class Solutions
College Park, MD
Jun 20, 2017
Jun 21, 2017
Customer Service
Full Time
Job Description Customer Service Representative *ALL positions are Entry level* First Class is currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced marketing industry to join our team. Job Summary: This position is responsible for serving as a customer service and sales support resource providing top notch service to clients and customers for our firm. The Customer Service Representative is a front line position for Infinite's interactions with customers; consequently, strong customer service and sales skills are essential. Principal Responsibilities: Responsible for representing FC to its clients and customers by providing high quality and efficient customer service Interact with customers daily to ascertain household needs and how products and services offered would meet those demands Ability to respond to customer inquiries and advise on the appropriate solution Manage, track and record all customer inquiries, sales, and leads Ensure compliance with all company and client polices and procedures Provide support and assistance to co-workers and other departments as needed Qualifications: Some college preferred 1-2 years of customer service or sales background Ability to interact with customers daily and give presentations as needed Ability to effectively manage multiple projects with excellent time management Be articulate, outgoing, and professional Ability to work a flexible schedule Company Description First Class Solutions was created to acquire and retain customers in a personalized manner for all types of companies. Today, we are a market leader in outsourced marketing and innovative marketing campaigns. First Class Solutions is currently hiring ALL entry level positions, that way we can train individual applicants to grow within our company maximize on their skill set. Reliable transportation is a MUST if you apply to First Class!

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