General Manager

Crate and Barrel
Arlington, VA
Jun 20, 2017
Jun 21, 2017
Full Time
Inspiring, confident, and ambitious, General Managers are the leaders of our stores. Your strategic thinking, passion for retail and home design, and your ability to connect with people will help you to excel in this role. As General Manager, you will lead and empower associates in achieving sales goals and creating an exceptional store experience. You coach and mentor associates to develop their talents and weather change, think big and strive toward career advancement opportunities. An excellent communicator, you steer the company vision and share business goals with your team. What youll do: Leadership * Lead the Sales Manager(s), Visual Merchandising Manager, Operations Manager, and Team Leads in setting and maintaining sales, customer service and visual merchandising goals and standards for all associates. * Manage the recruitment/hiring, promotion, disciplinary and termination process for all store associates, and maintain all associate files. * Encourage and foster collaboration, cooperation, and co-ownership across all business channels. * Building a high energy culture of fun and engagement focused on service and results. * Ensure the execution and standards of the visual merchandising vision, as directed by the Visual Merchandising Department. Job Knowledge * Establish priorities and set direction for the store by conducting weekly walk-throughs in conjunction with the sales manager(s), visual merchandising manager, operations manager, and team leads. * In coordination with the area manager, develop and analyze store and market trends and build plans to act as appropriate. * Ensure full understanding and awareness of all store communications including product information, current advertising, promotions and other marketing initiatives. Results Oriented * Achieve established goals, identify and analyze problems, and offer solutions that produce positive results. * Manage controllable costs, profit and loss, and maintain fiscal responsibility for the store. Communication/Teamwork * Communicate with area/regional managers, trainers, and senior leadership on a regular basis * Provide associate and customer feedback to Merchandising teams and Logistics regarding product, inventory, and delivery issues.

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