Business Intelligence Administrator
THE COMPANY Are you interested in helping solve today's most critical housing challenges? In simplest terms, Fannie Mae serves the people who house America. We work at the heart of housing by providing reliable, affordable mortgage financing in all markets at all times, buying loans that banks and other lenders originate, so they can fund new loans. This gives more people the opportunity to buy, refinance, or rent homes and apartments. Creating these opportunities is what drives the people who work at Fannie Mae. For more information about Fannie Mae, visit JOB INFORMATION The role of the BI Administrator is to develop application design and/or design IT infrastructure components to meet business and technical requirements. IT infrastructure may include systems, middleware, database, storage and/or network infrastructure. The engineer must demonstrate the ability to efficiently code, test & certify technology platforms, software and applications. Troubleshoot, debug application(s) and/or IT infrastructure component(s) and recommend enhancements for stable operations. Maintain and patch systems, software and applications to eliminate bug fixes, security vulnerabilities and maintain technology currency of systems and applications. Document design and engineering standards; develop key performance metrics and operational guidelines for consistent & stable design, build, implement and operational processes. KEY JOB FUNCTIONS Interface with stakeholders to promote simplification, standardization and innovation and to ensure risk are understood and minimized Establish policies and standard operating procedures to enable consistent and repeatable execution. Monitor for adequate capability on systems based on utilization metrics and planned projects to establish supply and demand forecasts Design and verify the technology solution meets business and technical requirements and is in compliance with enterprise architecture guidelines, technology standards and methodology, and compliance and security standards Maintain and operate the application design. It includes but not limited to monitoring, performance and capacity metrics , SLAs, resiliency and disaster recovery plans Develop and document an integrated test plan for certification of technology solutions and application design in compliance with existing best practices Execute or support the test certification scripts, analyze the results to validate the results against established success criteria Support patching and incident and problem management activities Enables environment sustainability through technology training and development of user guides and knowledge artifacts Provide work guidance or technical assistance to less senior engineers EDUCATION Bachelor's Degree or equivalent required MINIMUM EXPERIENCE 4 years of related experience SPECIALIZED KNOWLEDGE & SKILLS 4 years of experience writing and maintaining Java code to create scripts, portals, services using API for BO, MSTR & Tableau Hands on experience with BI tools' administration - MSTR 10, BO R4.2 and Tableau 10 Ability to write, maintain and debug windows and experience using UNIX batch scripts to automate/integrate with 3rd party tools. Ability to create knowledge documents for L1 and other support teams Experience with setting directions for BICOE in terms of new BI technologies, including mobile and cloud. Develop BI strategy for upgrades, tiers, target state setting fully integrated with other ED components. Ability to demo product capabilities to BI users, usually related to new versions, compile and compare various enterprise BI products among themselves as well as with the industry. Ability to develop and present BI projects, issues, recommendations to senior leadership teams and BI user community across the org Good communication and presentation skills EMPLOYMENT As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business. Fannie Mae is an Equal Opportunity Employer.