Spa Facilitator (male designated)

Mandarin Oriental
Washington, DC
Jun 20, 2017
Jun 21, 2017
Accountant, IT
Full Time
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels, resorts and residences. Our award winning property, in the nation's capital, is situated on DC's growing South West waterfront. Commanding monumental views, the property offers 400 guest rooms including 54 suites, extensive event space, and our signature Spa at Mandarin Oriental. Mandarin Oriental, Washington DC welcomes individuals who are guest centered and are committed to making a difference every day; continually getting better to keep us the best. Mandarin Oriental, Washington, DC is currently seeking a male Spa Facilitator to join our dynamic Spa team. The Spa Facilitator is responsible for, but not limited to, the overall spa, pool and fitness center tidiness, and appearance. Spa Facilitators are also responsible for the maintenance, upkeep, and guests in conventional gender-specific locker rooms. JOB FUNCTIONS: Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission statement. Keep work area clean and neat at all times. Must follow all Standards Operating Procedures as taught by legendary trainers, Treatment Manager or Spa Operations Manager. To ensure that a high standard of service is maintained throughout the Spa. Assist in the operations of all spa departments as required: Front Desk Spa Retail Area Relaxation Area Fitness Center and Pool Spa treatment rooms Report dysfunctional equipment to Spa Operations Manager Successful candidates will meet the following requirements and qualifications: Candidates must be available to work a flexible on-call schedule to include weekends, holidays and evenings. Candidates must be able to lift/push/pull/carry up to 40 lbs. occasionally; be able to stand/walk for extended periods of time. Preference will be given to those with previous spa experience; housekeeping experience and/or customer service experience. JB.0.15.LN