Collections Manager

Legal Placements
Washington, DC
Jun 20, 2017
Jun 21, 2017
Full Time
Job Title: Collections Manager Locations: Washington, District of Columbia Job Type: Direct Start Date: 5/29/17 End Date: Status: Active Candidates Sought: 1 Still Needed: 1 Skills: Email this job to a friend. Collections Manager: Law firm or professional services experience is required.Responsible for the monthly projections and collections of the accounts receivables for the DC office This position has daily communication with clients and administrative staff to ensure timely collection of invoices. The Collections Manager will also assist with reconciliations of client matter accounts and elevate issues to management in a timely manner. Essential Duties and Responsibilities (Duties are performed throughout every work day, as necessary):Oversee Collection Coordinator to manage workflow, coordinate assignments to meet deadlines and drive collection initiatives aimed at reducing loss, and minimize exposure to risk, with an emphasis on early stage collections. Work withstaff in the management of their accounts receivable, conducting meetings and keeping them informed of potential collection issues.Provide a monthly collection projection estimate to management by the third working day of the new month with a detail report to follow no later than the sixth working day.Review the status of assigned accounts, particularly for delinquent accounts receivable; correspond with the responsible attorney and/or relationship partner to determine the best course of action; follow through with clients to maximize timely collection results each month.Update collection effort comments and contacts in the ARCs collection system on a timely basis.Primary resource for preparing the >100K & Aged 60 Days Receivable report for the compan-wide Billing & Collections Committee.Respond to client billing and collection inquiries promptly and completely; usually clearing client requests with the responsible partner before releasing any data. Inform Director if you are unable to meet the requested deadline.Negotiate client settlements with advice and consent of the responsible attorney. Prepare documents for write off of accounts receivable adhering to the firm's approval policy.Act as a resource to obtain payment allocation details from client contacts.Coordinate with billing liaisons and/or responsible partner to determine timing of payment for corporate transactions.Research disputed account balances; obtain copies of billing statements, checks received and remittance advices; correspond with timekeepers regarding client questions; formulate proposed responses for the responsible attorney and relay that information to the client when approved by the responsible attorney.Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate mattes to be closed where appropriate; work with the departed attorney to collect open invoices.Ensure effective administration and communication of departmental and Firm policies and procedures.Enforce guidelines set by Management, implement changes and improvements, execute strategies, and make recommendations to collections methods and procedures as needed.Advanced analytical and problem solving skills with the ability to fully utilize tools to compile and analyze dataResults driven professional who can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environmentAbility to lead, direct, train and manage teamExcellent communication and customer service skills with the ability to work effectively with all levels of personnel of the FirmConsistently demonstrates judgment and discretion in a results orientated environmentStrong attention to detailKnowledge of negotiation skills and collection techniquesPersonable individual who fosters a collaborative business styleAderant, ARCs, MS Word and Excel experience preferredStrong organizational and time management skills, including the ability to organize self and others* Bachelor's degree required* Minimum of 6 years of heavy volume collections experience, preferably some in a large law firm environment* Minimum 3 years of collections management experience supervising a teamResumes as a Word document to:

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