Sales Consultant - Member Advisor (40 hours)

Maryland SECU
Baltimore, MD
Jun 20, 2017
Jul 03, 2017
Full Time
Overview:You're the best at what you do. So are we. Imagine what we can achieve together! We are looking for innovative and dynamic professionals with a passion for exceptional service to join our Retail Banking team as a Member Advisor. WE ARE SECU. As Maryland's largest credit union, we provide exceptional service to hundreds of thousands of members, making a positive contribution to the financial well-being of those we serve. SECU is comprised of employees who are dedicated to helping members achieve their financial goals, are continually seeking ways to make our organization better, enjoy challenges, and want to embark on a dynamic career path. The SECU Difference? Hear directly from our members on how YOU can make a positive impact on the financial well-being of Marylanders. How do we support Maryland communities? Countless ways one of which is through the SECU Scholarship Program! And, here's our 2016 Finalist! ARE YOU SECU? We hire people who understand that this job is special: an opportunity to connect with their communities, and to improve lives. That's a pretty big deal: we get it, and we encourage it. Our employees are diverse, interesting and thoughtful, have a passion for what they do, and care about their co-workers and those we serve. YOU ARE SECU! So if you're the kind of person who wants a career opportunity with a future, at an innovative organization where insight is welcomed and team work is a must, then apply to SECU today.Responsibilities:What You'll Do.As the "face" and "personal connection" to the members we serve, you must be dynamic with a passion for and commitment to exceptional service and exceeding expectations - every member, every time. So, if you're upbeat, welcoming and engaging, embrace innovation and technology, and possess a proven track record of exceptional customer service, we invite you to join our team. To help SECU become known, valued and utilized, your responsibilities will include but are not limited to:Actively consult with our members, anticipating their needs and providing solutions - from assisting our members with mobile banking solutions to educating them through the mortgage process.Use consultative sales knowledge to provide comprehensive reviews of the members' needs, identifying SECU products and services to promote membership growth.Develop business relationships through Bank at Work educational programs.A Member Advisor is a consultative advocate who creates member loyalty through building long-term relationships, delivering exceptional service while offering innovative, needs-based financial solutions that exceed our members' expectations. Qualifications:What We're Looking For.3+ years of needs-based sales experience - consumer lending sales a plus.A proven track record of meeting and exceeding sales goals.High level of initiative, independence and resourcefulness.Accountability for yourself and your teammates.Ability to effectively engage customers using technology and automation.Excellent written and verbal communication skills.Impactful decision making and problem solving expertise.Solid planning, organizational and execution skills with the ability to prioritize and complete multiple tasks simultaneously. In addition to never being controlled by outside owners, one of the great perks of joining Team SECU is our total rewards package for all employees working 20+ hours per week, which includes:Market competitive payRobust 401(k) retirement savings programGenerous paid leave programsAnd more SECU Benefits Summary 2017. If you're interested in a challenging and rewarding career then SECU is for you!We can't wait to get to know you! SECU is an Equal Opportunity Employer

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