Sr Network Engineer
COMPANY PROFILEThe Access segment consists of the JLG and Jerr-Dan business units. At JLG, we are committed to being the provider of choice worldwide for access equipment. The Company's diverse product portfolio includes leading brands such as JLG aerial work platforms and JLG SkyTrak and telescopic forklifts. For 30 years, Jerr-Dan has redefined the towing industry. Jerr-Dan tow trucks, whether it be wreckers or carriers, have a proven track record in vehicle recovery.Oshkosh Access is a segment of Oshkosh Corporation, which is a Fortune 500, multi-billion dollar company. At Oshkosh Corporation we are dedicated to designing and building the world's toughest specialty trucks, truck bodies, and access equipment by working shoulder-to-shoulder with the people who use them. SUMMARY As the Senior Network Engineer, the team member will support Oshkosh Corporation and its divisions specifically operational and project related support for the enterprise network infrastructure. The position has access to secure locations and data; therefore, the incumbent may be subject to additional background screening requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Service Management 1. Third level ticket investigation and resolution Analysis and Problem Management 1. Problem analysis 2. Reviews, analyzes and evaluates network infrastructure and makes recommendations for improvement and optimization 3. Frequently works with end users related to new incidents and requests as well as project related activities 4. Ability to work under pressure related to multiple activities where prioritization is key to successful completions 5. Deliver appropriate level of detail in documentation related to change management, root cause analysis for Post Mortems Technical Support 1. Maintain working knowledge of network infrastructure systems in a large enterprise environment 2. Network operational support and project implementation to include, but not limited to incident, new, problem, and change requests for network infrastructure 3. Ensures compliance with SOX, security audits and remediation 4. Development and updating of technical documentation including knowledge articles Project Management 1. Supports and complies with Project Methodology Office (PMO) processes and procedures 2. Supports project implementations provides timely status and appropriate project documentation to meet the PM's deliverables. Supervisory Report to the Network ManagementExpected to work with limited supervision BASIC QUALIFICATIONS Associate's degree in Computer Science or related field with 8-plus years related experience or Bachelor's degree in Computer Science or related field with 3-plus years related experience PREFERRED QUALIFICATIONS CCNP, CCDP certification In depth understanding of enterprise networks High competency with routing and switching protocols and configurations Familiarity with Network Monitoring Tools Strong verbal communication and technical writing skills Demonstrates a strong desire and history of continuing education in relevant fields of study. Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a US citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.