About UsAppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000. About the RoleProvides technical leadership within services engagements,Translates solution architecture into a technical implementation planWorks closely with the AppDynamics technical team, Project Manager, PMO and Customer team to ensure the technical components of the engagement are delivered to meet customers business needs.Works closely with R&D and AD Customer Support to provide product and implementation feedback and to drive rapid resolution for engagement specific product and support issues.Mentors junior team membersCritical Experiences (What experiences do you Need?)10+ years technical IT experience that includes:Hands-on Java and/or .Net DevelopmentIT Operations and Application SupportApplication and systems performance management, measurement and analysis. Exposure to another monitoring tool is a bonusDeployment and configuration of complex enterprise softwareSolid understanding of Operating Systems (Linux/Windows)Experience with J2EE/LAMP/Microsoft stackExperience with deployment methodologies (chef, puppet) Ability to customize RPMs, knowledge of Windows management tools.Strong knowledge of networking protocols and basic troubleshooting tools. Strong understanding of built in O/S monitoring and performance tools.Must understand the OSI stackMust understand the interrelationships between the various infrastructure layers O/S, Disk, Network, NAS, SAN.Working with a wide variety of platforms and application stacks. Ability to understand new application frameworks in customer environments quicklyConsulting or Professional Services experience. Demonstrated ability to work with customers under tight deadlinesSecurity Clearance (Top Secret) and PolygraghBackgroundBachelors degree in Computer Science or a related field from an accredited University. Masters degree preferredFluency in Spanish is a bonusSuccess Behaviors (What does Success look like?)Excellent communication and conflict resolution skillsProven written communication and documentation skills.Quick learner - Builds skills in technical areas which support the deployment and integration of AD based solutions, including Advanced OS, DB, Storage; Virtual etcIs a self-starter, prioritizing on getting the right tasks done first, and ability to work remotely with little to no supervisionAdditional RequirementsCandidate should be open to up to 50% travelJust a noteNote to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact firstname.lastname@example.org. AppDynamics participates in E-Verify.