Community Manager - NEW

Bell Partners
Falls Church, VA
Jun 20, 2017
Jun 21, 2017
Full Time
Community ManagerDepartment: OperationsReports to: Regional ManagerSupervises:Community Staff (Leasing, Maintenance)Status: ExemptGrade:Purpose of the Job:This position is responsible for leading and directing all community operations. The Community Manager leads and motivates community staff members to provide service to residents and maintain a high level of resident satisfaction.Essential Functions and Responsibilities*Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction by to Bell Apartment Living standards and policies, while working within budgetary guidelines*Recruit, hire, manage and provide performance feed back to employees to ensure community performance and adequate staffing. Motivate associates through recognition programs, training, and team building *Train all staff members on proper leasing techniques and resident service*Conduct regular performance appraisals and address any associate concerns or employee relations issues. Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys*Conduct weekly meetings with leasing and maintenance staff*Develop and administer the community budget *Evaluate unit prices in accordance with the market and budgeted goals*Develop an annual marketing plan and conduct marketing reviews on a monthly basis *Obtain bids for all contract services and oversee routine capital projects *Ensure that the onsite staff provides the highest level of service to residentsKey Performance Indicators:Background*BA/BS in business, sales or related field*3+ years experience in a property management role preferred*Strong marketing skills required*Strong working knowledge of MS Office Suite to include MS Excel preferred*Yardi & OneSite knowledge preferred

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