Mortgage Closing Supervisor

Pentagon Federal Credit Union
Alexandria, VA
Jun 19, 2017
Jun 21, 2017
Full Time
Mortgage Closing SupervisorCityAlexandriaState/TerritoryVirginiaAdded to system6/8/17 12:35 PMApply Now Mortgage Closing Supervisor SummaryPenFed is hiring a Mortgage Closing Supervisor in Alexandria, VA or Omaha, NE. The primary purpose of this job is to support operations staff to confirm all closing requirements are met per Know Before You Owe mortgage disclosure rule.Essential FunctionsReview current practices and procedures and provide recommendations to senior management regarding changes that may enhance quality of closed files or improve efficiency of the closing staff.Responsible for maintaing the Monitors and requests action from Team Supervisors on trended initial Closing Disclosure (CD) and final CD to meet the requirements for CD(s) being sent out 6 days or 3 days prior to settlement. Reports all trended data and feedback to Closing Manager. Provide data to Operation Managers for completing the monthly scorecards for Closers, staff performance evaluations, and recommend content for training and development for Closers. Asssists in preparing training flashes in regards to changes, updates, systems enhancements, etc.Assists Closing Manager with maintaining updates to the Mortgage Origination Manuals related to Closing and regulatory disclosure requirements. Counsels and provides training and guidance to less experienced staff. Assists with cross training as needed.Review reports to identify the responsible parties on findings reported by QC, QA, Loan Delivery, Post Closing, Credit Risk and/or Compliance. Communicate and resolve deficiencies with team supervisor. Provide guidance on escalated Closing scenarios and requirements. Participates with system testing and procedural improvements. Remain current on all mortgage related regulations and changes and keeps section staff informed. Education and ExperienceEquivalent combination of education and experience is considered.Bachelor's degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions. Three (3) to five (5) years related work experience, preferably in mortgage lendingExperience managing mortgage operations that involved customer interaction Strong verbal and written communications skills required. Attention to detail required. MS office general knowledge required .Supervisory ResponsibilityThis position will not supervise employees directly, but in directly.Licenses and CertificationsThere are no additional certifications required.Work EnvironmentWhile performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.TravelLimited travel to various worksites is required. About Us Founded in 1935, and still growing, we began as the War Department Federal Credit Union. Today, PenFed is one of the country's strongest and most stable financial institutions with over 1.5 million members and over $21 billion in assets. We serve members in all 50 states and the District of Columbia, as well as on military bases in Guam, Puerto Rico and Okinawa.Our mission isn't simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

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