Customer Service Representative

Fredericksburg, VA
Jun 19, 2017
Jul 03, 2017
Customer Service
Full Time
Job Duties & ResponsibilitiesIf you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, GEICO may be the right place for you! Our Customer Service Representatives are licensed insurance professionals who delight customers every day by providing exceptional, personalized customer service. Through our industry-leading, paid training program, you will learn all about insurance policies and regulations, and how to best assist our customers. As a Customer Service Representative, you will use your strong communication skills to answer calls and properly handle customer inquiries, explain insurance coverage and update policies. Career OpportunitiesAt GEICO, the opportunity for advancement is outstanding! We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average two promotions within the first three years. At GEICO,We provide on-going training to help you learn your jobWe encourage professional development through GEICO University, our companywide training and development programWe provide constant coaching and feedback to help you develop your skillWe offer opportunities to advance your career and become a lead, coach, trainer, or supervisor Candidate QualificationsHigh school diploma or equivalentGood customer service skills or prior experienceDemonstrated timely, consistent job attendance historySolid computer, grammar and multi-tasking skillsStrong attention to detail, time management and decision-making skillsMust be comfortable working in a fast-paced, high-volume call centerIf you are ready for a challenging and rewarding work environment, GEICO has the career path for you.About GeicoFor more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:401(k) and profit-sharing plansMedical, dental, vision and life insurancePaid vacation, holidays and leave programsTuition reimbursement Associate assistance program Flexible spending accounts Business casual dressFitness and dining facilities (at most locations)Associate clubs and sports teamsVolunteer opportunities GEICO Federal Credit Union * Benefit offerings for positions other than full-time may vary. GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.How to ApplyClick "Apply for Job" to complete your application. You will need an active email address and phone number. Once you begin your application you can save it and access it later. Please include all recent work history and any other work relevant to the position you are applying for.

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