IT Specialist (SysAdmin)-NIMH-DH
The NIH is the premier biomedical research center for the world. Its 27 Institutes and Centers employ approximately 18,000 employees doing a vast array of jobs, all supporting efforts for a healthy nation. For information on the NIH mission, goals, and Institutes and Centers, visitNIH Overview.
If you have experience in information systems, infrastructure support such as analysis, design, and implementation of IT infrastructure AND you want to play a significant role in a dynamic organization, then consider joining the NIH National Institute of Mental Health (NIMH)! For more information, visit http://nimh.nih.gov This position is located in the Information Resource and Technology Management Branch, Office of Resource Management within the NIMH.
- Not Required
You must demonstrate in your resume at least one (1) year of qualifying IT related experience demonstrated by paid or unpaid experience, obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that you possess each of the following four competencies:
- Attention to Detail is thorough when performing work and conscientious about attending to detail.
- Customer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To qualify for the GS-12: You must possess 1 year of specialized experience equivalent to at least the GS-11 level in the Federal service performing IT related tasks such as: serving as technical specialist in evaluating, implementing, and supporting hosting infrastructure technologies, providing assistance to customers in support of application systems hosted on an organization's servers, responding to user inquiries and problem reports regarding supported applications, and analyzing server performance data and recommending changes/improvements as necessary.
To qualify for the GS-13: You must possess 1 year of specialized experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: serving as an advisor to specialists and managers in evaluating, implementing, and supporting hosting infrastructure technologies, serving as a technical consultant to customers in support of application systems hosted on an organization's servers, diagnosing causes of complex critical systems administration problems and devising innovative solutions for their resolution, and analyzing server performance data and recommending changes/improvements as necessary.
Males born after December 31, 1959 must be registered with Selective Service.