DISPUTE RESOLUTION SPECIALIST, GS-0260-13

Employer
USAJobs
Location
Washington D.C.
Posted
Jun 19, 2017
Closes
Jul 12, 2017
Function
Administrative
Hours
Full Time
JOB SUMMARY:

About the Agency

The mission of the Architect of the Capitol (AOC) is to serve Congress and the Supreme Court, preserve America's Capitol and inspire memorable experiences. Under the leadership of Stephen T. Ayers, FAIA, LEED AP, the roles and responsibilities of the Architect of the Capitol cover an expansive and diverse portfolio. The AOC is responsible for the maintenance, operation, development and preservation of 17.4 million square feet of buildings and more than 553 acres of land throughout Capitol Hill. The AOC provides a welcoming and educational environment for millions of visitors through the U.S. Capitol Visitor Center and the US Botanic Garden. The AOC also provides professional expertise on the preservation of architectural and artistic elements entrusted to its care. Learn more at www.aoc.gov.

CORE VALUES:

The AOC prides itself on its Core Values of Teamwork, Integrity, Pride and Professionalism.

The PROFESSIONALISM and INTEGRITY of each AOC employee demonstrates our dedication to providing quality services and our commitments to holding ourselves to the highest standards.

We recognize that we do our best work through TEAMWORK, each of us lending our individual strengths and talents to the greater goal of the entire team. We respect each other and rely on each other in our efforts to make the AOC a center of excellence.

We take PRIDE in what we do and in the honor of serving Congress, the Supreme Court, and the American people each and every day.


TRAVEL REQUIRED:
  • Not Required

RELOCATION AUTHORIZED:
  • No

KEY REQUIREMENTS:
  • You must be a U.S. Citizen.
  • You must be able to pass a drug test.
  • Your resume and question responses must demonstrate the job-related KSAs.
  • You must meet the definition of specialized experience.
  • You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications.

    Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to the GS-12 grade level in Federal service.

    Specialized experience includes the following:

    • Broad experience in public or private-sector negotiation and mediation theory and application.
    • Experience with a dispute resolution program which included services such as conflict coaching, mediation and group facilitation.
    • Experience in conducting barrier and statistical analysis resulting in action plans that promote outreach and increase minority participation and retention rates.
    • Experience facilitating discussions and leading formal presentations.
    • Experience applying such techniques as burden-of-proof analyses, barrier analyses and fact-finding to resolve complicated and complex problems and concerns.
    • Experience interpreting and applying guidelines in the context of employee complaints, claims and surrounding organizational circumstances.

    .

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