Clinical Quality Assurance/Risk Mgmt Specialist

Washington D.C.
Jun 19, 2017
Jun 27, 2017
IT, QA Engineer
Full Time


CNIC offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. CNIC provides competitive salaries, comprehensive benefits, and extensive professional development and training. The mission of the Fleet and Family Readiness (FFR) Programs is to maximize the physical, emotional and social development of the fleet, fighter and family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness, and Housing Programs. We provide direct and support services to all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), Navy Gateway Inns & Suites (NGIS), and Navy Getaways throughout the FFR Program worldwide.

This position is assigned to the Fleet and Family Support Programs (FFSP) Division; Family Readiness Programs; Fleet and Family Readiness; Commander, Navy Installations Command (CNIC); Washington, DC. CNIC is an Echelon II activity directly reporting to the Chief of Naval Operations (CNO).  The mission of the FFSP is to provide information and referral, education and training, counseling and advocacy to facilitate achieving operational readiness and personal and family self-sufficiency. FFSP core programs and services are grouped into three major functional areas:  Deployment and Readiness Programs, Crisis Response Programs, and Career Support and Retention Programs. The purpose of this position is to evaluate the effectiveness of clinical services delivered by the organization. The Quality Assurance (QA) program is designed to improve clinical service delivery through continuous, objective assessment and measurement of a variety of processes/indicators.

  • Occasional Travel
  • Occasional travel of less than 20% may be required.

  • Yes
  • Relocation is Authorized


Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

Must possess a current, valid, unrestricted license or certification that provides legal authority to provide clinical services as an independent practitioner in the fields of Social Work, Psychology or Marriage and Family Therapy.

Must possess a masters or doctoral degree in one of the following disciplines: 

  • Marriage and Family Therapy from a program accredited by the Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE) or an equivalent degree.
  • Social Work from a school accredited by Council on Social Work Education (CSWE) or an equivalent degree.
  • Psychology from a doctoral program approved by the American Psychological Association (APA) or an equivalent degree.

Must have engaged in 2 years (includes at least 2000 hours), of full time, post masters supervised clinical experience.

Must have engaged in two years or 2,000 hours post licensure full-time clinical experience in a clinical setting.

Ability to identify needs, trends, and performance measures to evaluate program effectiveness. 

Knowledge of a wide range of current professional techniques, theories, practices and procedures of clinical psychology or social work to identify problems, select and recommend appropriate practice models to use across client populations.

Knowledge of dynamics and diagnostic skills necessary for family violence identification, risk assessment and safety/lethality planning.

Knowledge or experience in working with military families.

Knowledge of military community support programs.

Knowledge and experience with qualitative and quantitative techniques for measuring and improving effectiveness, efficiency and productivity of assigned programs.

Knowledge of laws, DoD instructions, directives, policies and procedures pertaining to counseling and advocacy programs, preferably in the military milieu.

Occasional travel of less than 30% may be required.

Relocation is authorized.


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