Bilingual Call Center Specialist

Employer
Center for Vein Restoration
Location
Greenbelt, MD
Posted
Jun 19, 2017
Closes
Jun 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Center for Vein Restoration is hiring a Bilingual Call Center Specialist at our Clinical Support Center office in Greenbelt MD! The Call Center Specialist is responsible for handling all inbound and outbound calls for new and existing patients, maximizing patient satisfaction by understanding the needs of the patients & providing optimal support. Minimum Requirements: * Fluency in Spanish and English languages * High School Diploma/GED required, 1-2 years of college preferred * At least 1-2 years of customer service experience; preferably in a medical environment. * Knowledge of medical office/practice preferred Qualifications: * Ability to be a compassionate customer service advocate who is also a self-starter, can work independently and as part of a team and has excellent time management skills * Capacity to handle multiple phone lines at the same time pleasantly and efficiently * Ability to work in a dynamic, fast-paced and multi-call handling environment * Strong written and verbal communication skills * Strong organizational and computer skills * Excellent customer service skills with a positive can do attitude Interested candidates can send their resumes to [Click Here to Email Your Resume] or apply directly to this posting! Center for Vein Restoration is an equal opportunity employer