Service Technician, Appliance Repair

Employer
Sears Home Services
Location
Glen Burnie, MD
Posted
Jun 19, 2017
Closes
Jun 21, 2017
Function
Accountant, IT
Industry
Specialty Trades
Hours
Full Time
Sears, Roebuck and Co. Service Technician, Appliance Repair APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experienced In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs. As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Home Appliance Repair Technicians have opportunities to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers' homes. Appliance repair responsibilities include: * Providing timely and quality repairs of customers' products * Maintaining high-quality customer service and care * Promoting and selling additional products and services * Meeting key performance metrics and/or productivity goals * Providing knowledgeable and courteous repair service * Looking for ways to improve business performance and enhance the customer experience * Communicating benefits of the Value Added Services Process to the customer * Maintaining truck stock inventory within the prescribed company guidelines and standards * Following the truck maintenance schedule and keeping a clean, organized truck APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider. For the Service Technician, we provide the following: * Service van * Specialized tools * Uniforms * Laptop computer * Smartphone * Home dispatched (most locations) * Industry training * Various incentive plans * Career opportunities Join the Sears Home Services family! Apply today!Requirements of the Service Technician role include:* High school diploma or general education degree (GED) * At least 1 - 2 years of appliance repair experience, preferred * Ability to use a computer for parts inquiries and ordering * Working mechanical knowledge, including the use of tools and test equipment * Ability to perform accurate repair of customer product * Ability to follow directions and specific process steps to ensure quality workmanship * Flexibility to work variable and flexible hours, including overtime * Must complete all technician training elements within required timeframes * Must possess and maintain a valid state driver's license for the state in which you are applying * Must pass pre-employment drug screen and criminal background check * Must be at least 18 years of age * Ability to occasionally lift up to 100 lbs.