Service Technician, Appliance Repair

Employer
Sears, Roebuck and Co
Location
Alexandria, VA
Posted
Jun 19, 2017
Closes
Jun 21, 2017
Function
Accountant, IT
Industry
Specialty Trades
Hours
Full Time
Join the Sears Home Services team as an Appliance Repair Technician! Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experienced In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs.As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider. For the Service Technician, we provide the following: Service vanSpecialized toolsUniformsLaptop computerSmartphoneHome dispatched (most locations)Industry trainingVarious incentive plansCareer opportunitiesAPPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCEAs a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers' homes. Appliance repair responsibilities include: Providing timely and quality repairs of customers' productsMaintaining high-quality customer service and carePromoting and selling additional products and servicesMeeting key performance metrics and/or productivity goalsProviding knowledgeable and courteous repair serviceLooking for ways to improve business performance and enhance the customer experienceCommunicating benefits of the Value Added Services Process to the customerMaintaining truck stock inventory within the prescribed company guidelines and standardsFollowing the truck maintenance schedule and keeping a clean, organized truckAPPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCEAs an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Requirements of the Service Technician role include: High school diploma or general education degree (GED)At least 1 - 2 years of appliance repair experience, preferredAbility to use a computer for parts inquiries and orderingWorking mechanical knowledge, including the use of tools and test equipmentAbility to perform accurate repair of customer productAbility to follow directions and specific process steps to ensure quality workmanshipFlexibility to work variable and flexible hours, including overtimeMust complete all technician training elements within required timeframesMust possess and maintain a valid state driver's license for the state in which you are applyingMust be at least 18 years of ageAbility to occasionally lift up to 100 lbs.ind123