Quality Improvement - Clinical Program Manager
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.Responsible for strategic alignment and integration across projects/programs in support of business unit process and administrative efficiency. Defines projects required to support programs and partners to ensure their implementation on time, within budget and with benefits realized. May assists in the planning and direction of budgets. Manages program(s) from initiation through delivery and monitors for continuous improvement. Organizes the interdepartmental activities and may perform operational responsibilities. Participates cross-functionally in business planning to support business unit strategy. May be responsible for assembling a project team, assigning and monitoring work of team members and providing guidance and leadership. Responsibilities Responsible for large/complex projects/programs. Exercises independent judgement in developing methods, techniques and evaluation criterion for obtaining results. Provides input into designing strategies for alignment with business unit goals and objectives. As part of a broader management team may have influence on business unit, or function strategies and objectives. May act as the business unit liaison to corporate initiatives and projects. Knowledge of company products, functions, marketing and/or service policies and procedures. Generally requires Bachelors degree or equivalent and 6-8 years of experience in the related area. Masters degree strongly preferred. Previous project management experience required.