Mobile Service Technician - Mechanic

Employer
Compact Power Equipment, Inc.
Location
Rosedale, MD
Posted
Jun 19, 2017
Closes
Jun 21, 2017
Hours
Full Time
Seeking CUSTOMER FOCUSED, Energetic, Problem Solvers, to join our growing TEAM! MUST RESIDE WITHIN 20 MILES OF TARGET CITY Compact Power Equipment Rental - We operate in over 1000 locations of The Home Depot across the US and Canada, offering large towable equipment rental and on-site equipment delivery. The Compact Power fleet includes trenchers, chippers, mini-excavators, skid steers, aerial equipment, and tractor loader backhoes among others. With a large team of highly trained technicians, operators, and VIP customer care associates throughout the United States and Canada, Compact Power Equipment Rental is a technology focused leader in the equipment rental industry. Position The Mobile Service Technician - Mechanic (MST) is responsible for creating and maintaining a thriving equipment rental business at the store by providing excellent customer service, having the right mix of equipment, and keeping the fleet rental ready at all times. This position is assisting area mechanics in construction/landscape equipment service. Experience and the ability to effectively apply that experience in a team or independent environment. Mechanical and electrical repair experience is considered a plus and in some cases may be a requirement. Strong verbal and written communication, problem solving and strong mechanical skills are required. Must employ safe work practices to limit risk exposure to the customer, the public and self. Responsibilities: Performing daily inspections on the equipment for rental readiness, and neat in appearancePerforming needed repairs and preventive maintenance on equipmentInitiating service calls and/or ordering parts needed for equipment repairsAssisting rental customers in determining the equipment needs and availability of equipmentTraining customers in the safe and proper operation of the equipment processInspecting overall appearance of Compact Power Signage, inspecting equipment for proper securityTraining store associates in the safe and proper operation of the equipment and CPEC operating proceduresIn conjunction with Compact Power Area Rental Manager's review performance of equipment at the store and recommend needed equipment or transfers of under-utilized equipmentMay visit other stores in the market to inspect Compact Power equipment and assist and train Home Depot associatesMaintaining professionalism in appearance, dress, and personal contactWE OFFER: Medical, Dental, Vision, Health Savings Accounts, Short and Long Term Disability, Life Insurance, Paid Time Off, Employee Assistance Program, Direct Deposit, and 401K and excellent career growth opportunities. Ability to do mechanical repairsAbility to lift up to 80 lbs. safely Excellent communication skills - basic principles of customer service and sellingBasic knowledge of compact construction equipment, including trenching and earthmoving machinesAbility to work independentlyExperience in equipment rental industry (counter sales, customer service, etc.)Landscape/construction background a definite plusAbility to work effectively with different personality types and all levels of employeesAdministrative skills for documenting and reporting information on equipment (Excel, Microsoft Office email, etc.)Strong Computer skillsValid driver's license (ability to drive in a CMV capacity)Required Education High School Diploma, GED, Technical or Trade School - or equivalent experience EEO/AA/m/f/vets/disabled