Pro Services Specialist

Employer
Floor and Decor
Location
Gaithersburg, MD
Posted
Jun 19, 2017
Closes
Jun 21, 2017
Function
Accountant, IT
Industry
Retail
Hours
Full Time
Groundbreaking Job Opportunities! Floor and Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become the country's leading flooring retailer with dozens of showrooms nationwide and we have more explosive growth on the way. A strong entrepreneurial spirit permeates our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated employees. Working with equal amounts of passion and grit, we've become the "category killers of flooring" by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. To continue our amazing growth, Floor and Decor is actively seeking gifted people with a solid work ethic and real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? Position Purpose: At Floor and Decor our sales associates are the face of the company. Greeting every customer with a smile and friendly face is crucial. Asking open ended questions about a customer's project in order to determine their needs is all part of our sales process. Our sales associates are also expected to be subject matter experts as it relates to product features and knowing the related items to sell an entire project. Customer service is our top priority at Floor and Decor however when sales associates are not busy with a customer they are expected to assist with merchandising, stocking, cleaning and inventory functions to ensure we have high store standards for our customers shopping experience. We offer a competitive compensation package, which includes: Full and Part-time Opportunities AvailableFlexible HoursFull and Part-time benefits availableStructured Training ProgramTremendous growth PotentialSuccessful candidates will possess the following: High School graduate or equivalentAt least one (1) year of cashier or customer service experienceMust possess excellent customer service skills and work well under pressureRequired ability to handle multiple task concurrentlyAbility to frequently stand, squat and bend while lifting and/or moving up to 50 pounds.Bi-lingual Spanish Speaking a plus however not requiredAct in a manner that is consistent with the company's core values.Demonstrate a thorough understanding and compliance with the company's safe lifting practices and standard operating procedures.Ability to pass pre-employment screening of Background and DrugMust be able to work a retail schedule