Customer Service Representative

Employer
OfficeTeam
Location
Sterling, VA
Posted
Jun 19, 2017
Closes
Jun 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 04560-0009319446Classification: Customer ServiceCompensation: $13.00 to $14.00 per hourOfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing logistics industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. This position is for their evening shift which will be 3PM - 11PM. If you are interested in evening work please call us as soon as possible! Job Description: Coordinate daily shipments Receiving and placing telephone calls Establish and coordinate schedule with carrier and tender shipments Track and trace all shipments Update and maintain the Transportation Management System databases Prepare and publish daily/weekly reports Review performance trends Other responsibilities include Carrier Management, including matrix reporting, verifying accuracy of invoices, bills of lading, shipping statements, and the achievement of key performance indicators Daily Communication with customer on relevant issues and resolution Perform review of Freight Bill Of Lading Provide assistance to staff across divisions of the Transportation Department Perform other duties as request or assignedMinimum Requirements: Associates Degree and 1 years work experience or equivalent preferred Excellent communication and customer service skills Ability to work well in teams Ability to handle fast-paced environment Working knowledge of Microsoft Office Excellent Computer Skills Ability to work irregular hours and overtime where required Professional demeanor For immediate consideration, please contact OfficeTeam at 703-437-2696 or email your resume to [Click Here to Email Your Resume]OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.