Kitchen Steward (Cleaning & Sanitation)

MGM Resorts International
Oxon Hill, MD
Jun 19, 2017
Jun 21, 2017
Food Service
Full Time
Grade: Essential Functions and TasksThis job description in no way states or implies that these are the only duties to be performed by employees in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for effective operation of the departmentScrapes, cleans, dismantles, and reassembles all stoves, ovens, grills, and broilers in order to properly clean.Performs tasks with appropriate tools and equipment and applies chemicals in a safe manner.Cleans ventilation units inside and out.Re-lights each unit as required.Maintains a written record of equipment cleaned and / or those needing special attention.Monitors and maintains cleanliness, sanitation, and organization of assigned work areas.Transports supplies from the storeroom and stocks in designated areas.Identifies and safely uses all kitchen equipment.Properly labels and dates all products to ensure safekeeping and sanitation.Communicates effectively with management and co-workers with regards to the operations of the kitchen.Utilizes proper techniques following health and safety standards.Completes opening and closing duties such as setting up work station with required place, tools, equipment and supplies; inspecting the cleanliness and working condition of all tools, equipment and supplies; checking production schedule and pars; establishing priority items for the day; and informing management of any supplies that need to be requisitioned for the day's tasks.Supervisory ResponsibilitiesNoneEducation and/or ExperienceREQUIRED: N/APREFERRED: Bilingual abilities.Previous experience working in a similar role.Certificates, Licenses, RegistrationsFood Handler's Card.SECTION 3: COMPETENCIES & WORKING CONDITIONSKnowledge, Skills, and Abilities1. Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust and delighting guests, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.2. Presentation: The ability and willingness to present oneself with proper grooming, hygiene, and dress. This includes wearing appropriate and clean clothing/uniform and shoes, wearing hair in a neat and clean condition, maintaining personal cleanliness, ensuring neat and clean appearance of own work area, and ensuring property facilities are litter free.3. Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver.4. Interpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others' questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others.5. Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others' ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.6. Dependability: The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner. This includes being conscientious, committed, reliable, trustworthy, and accountable for completing work activities7. Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.8. Safety Orientation: The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.9. Company Policies Knowledge: The ability and willingness to learn and understand the company's policies, procedures, and regulations as well as federal, state, and local laws.10. Kitchen Equipment: The ability and willingness to learn how to safely disassemble and reassemble kitchen equipment.11. Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks including constant standing, walking, frequent bending, reaching, kneeling, and squatting.12. Work Conditions: The ability and willingness to work in a fast-paced, stressful environment, including in extremely hot or cold conditions.Work Schedule/HoursAbility to work a flexible schedule including extended hours, weekends, and holidays.