Customer Service Representative

Employer
Medix
Location
Leesburg, VA
Posted
Jun 19, 2017
Closes
Jun 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Calling all Healthcare professionals! Medix is currently looking for top notch talent to help fulfill strategic positions as Call Center Representatives for one of the largest hospital systems in Northern Virginia! Make sure to apply today!Also you can email Jeff Freeman directly at jfreeman [Click Here to Email Your Resume]Customer Service Representative - Switchboard Operator Job Duties:We're looking for people with excellent phone and customer support experience. You will be the first line of defense for people calling into hospitals - directing calls to patients, staff, and answering general policy questions. Also will direct calls internally (doctor calls in and says transfer me to chief nurse on the cardio unit). Answering and directing 100+inbound calls per day. MUST be reliable and have experience in a high-volume call environment. Healthcare knowledge goes a long way here. Customer Service Representative - Switchboard Operator Qualifications:Previous professional experience working as a Telecom Operator, Administrative Assistant, Secretary, or related roleExperience in a hospital/medical environmentExperience in a high-volume call environment (100+ calls/day)Excellent communication skills - both written and verbalHigh level of professionalismGeneral familiarity with medical/hospital terminologyMust pass both background and drug screensCustomer Service Representative - Switchboard Operator Benefits Once you have been a contract employee of Medix for 30 days, you become eligible for our Benefits Program. Should you elect to enroll, there are three levels of medical coverage to choose from, supplemental dental plans and term plans as well as the option to enroll your spouse and/or children. You can select the best combination that best suits your needs. As a contract employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:401(k) Retirement PlanA limited benefit medical plan with Starbridge Choices (TM) , a CIGNA planDoctor visits with inexpensive co-payLimited Outpatient CareLimited Accident CoveragePrescription ProgramsDental PlanVision Discount ProgramTerm Life Insurance Plans