Retail Assistant Store Manager

DXL Group
Whitehall, PA
Jun 16, 2017
Jun 21, 2017
Full Time
DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Assistant Store Manager who is committed to building and sustaining long term relationships with our customers by providing an environment that enhances the buying experience.What makes us different from other retailers?We are located in free-standing stores, not in mallsENTIRE team is eligible for quarterly bonusesWe are committed to developing our people in order to promote from withinMerchandise discounts and referral bonusOur full-time associates enjoy a comprehensive benefits program including:Medical, dental, and vision insurance401(k) retirement plan with company matchLife insurance and disability plansPaid holidays, sick/personal days, and vacation time Retail Assistant Store Manager (Customer Service / Management / Sales / Retail) JOB DESCRIPTIONAs a Retail Assistant Store Manager (ASM) you will support the Store Manager in creating and managing a team of customer service and product knowledge experts who are committed to our customers. The Retail ASM is responsible for assisting in the overall operation and performance of the store, which includes sales, merchandising, operations, staff supervision, training and development, loss prevention and expense control.ESSENTIAL DUTIES & RESPONSIBILITIES:Responsible for achieving individual sales goals and assisting Store Manager in ensuring the store meets its sales planBuild a superior customer-focused sales team by providing training, selling skills, behaviors, and operational proceduresHelp deliver on-going coaching and counseling, and effectively managing performance and corrective action processesConduct training seminars in-store to educate the sales team on product knowledge and promote an exceptional guest experienceCreate and implement merchandise presentations according to company guidelinesEnsure each customer is welcomed in a warm and genuinely sincere manner and going above and beyond the customer's initial requestsEnsure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits Retail Assistant Store Manager (Customer Service / Management / Sales / Retail) JOB REQUIREMENTS:We are looking for a self-driven and results-oriented Retail Assistant Store Manager who combines outstanding leadership and store management skills, as well as the ability to lead, motivate, and develop a team, within a fast-paced environment.Specific qualifications for this retail management role include:High school diploma or equivalent; college degree, a plusMinimum of 3-4 years of retail experience, with at least 2 years in a supervisory capacityMinimum of 1 year of luxury retail apparel experience preferred; Hard Line and/or Custom Clothing experience helpfulPrevious involvement working in a commission oriented environment, a plusAbility to lift up to 10 lbs. and move up to 50 lbsRetail Assistant Store Manager (Customer Service / Management / Sales / Retail) Join DXL Group and be part of the winning team!Apply now: