Parts Counter Person

Employer
Toyota Capital Plaza
Location
Landover Hills, MD
Posted
Jun 16, 2017
Closes
Jun 21, 2017
Function
Accountant, IT
Industry
Other
Hours
Full Time
Parts Counter Person/ Parts AssociateToyota Capital Plaza, A Division of Toyota of Bowie is looking for qualified people to join our team. If you are looking for a career that will allow you the opportunity to Create results and accomplish goals Take action Make decisions Connect with new people Persuade with confidence Handle multiple task and changing prioritiesResponsibilities: Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line. Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer. Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders. Set up orders for daily shipment, delivery, or pick up. Verify "will call" and "back order" files weekly and return to vendors, or stock those items not required. Solicit assigned accounts by phone. Assist service technicians in selecting parts needed for repairs in process. Open a repair order envelope for all new repair orders. Order parts not in stock if, after discussion with Shop Foremen, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs. Notify the Shop Foreman and the customer that ordered parts have been received. Toyota experienced preferred but not required but automotive experience is required. Exceptional customer service skills and willingness to grow the business. Daily operations include: taking and filling orders for both inside and outside customers High school diploma or equivalent. Ability to read and comprehend instructions and information. One year of experience in an automotive parts dept. One year of sales experience. Professional personal appearance.Our team members are eligible for great benefits! Competitive Pay Paid Vacation Time, Paid Holidays 401(k) Health, Dental InsuranceWe are an equal opportunity employer and a drug free workplace. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.