Provides video conferencing and web development support to Headquarters United States Air Force, Office of Reserve Affairs (HQ USAF/RE). Serves as VTC configuration manager, web developer, and facilitator for HQ USAF/RE.Schedules, coordinates, facilitates, and sets up VTC requests/sessions.Maintains VTC account information.Coordinates funding and VTC utilization for HQ USAF/RE customers.Tracks, documents, and briefs management on VTC utilization trends.Maintains and updates web-based VTC schedule.Maintains inventory control, track suspense’s, issue notices.Provides daily VTC availability reports to appropriated agencies.Provides installation support, technical documentation, ongoing troubleshooting and maintenance, and on-site training support for desktop VTC services.Acts as centralized VTC network maintenance focal point for the HQ USAF/RE VTC system, receive and respond to alerts from VTC users/network VTC systems.Conducts basic troubleshooting, and coordinate with HQ AFRC VTC Operations for maintenance support. Configure VTC systems, related communications devices, and peripheral equipment.Provides centralized VTC network support through Tandberg Management Software web-based client-server architecture.Installs, configures, and upgrades network hardware/software.Sets up VTC sessions, to include bridging of VTC calls through the AFRC VTC Operations Office at Robins AFB, GA.Develops training materials, and train on-site personnel in the proper use of the VTC-A/V hardware/ software.Performs on-site installations, configure the hardware and software for the appropriate telecommunications service, and test for connectivity and interoperability.Makes reservations with DVSG, FTS2001, or other networks as needed, and coordinate with bases on their VTC availability.Analyzes existing requirements and prepare specifications for hardware/software acquisitions and/or upgrades.Be familiar with various A/V technologies including taping, editing, and special effects such as graphics, post production, and duplication.Builds specialized interconnecting cables.Display experience with multicast on desktops (streaming audio/video), audio conferencing, point-to-point, and multipoint video conferencing.Provides HQ USAF/RE web support.Designs and develop portal interface web pages as needed.Duties also include Presentation Support as required.
Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
2-5 years of directly related experience in network/VTC administration and support. DOD 8570/8140 Certification at IAT Level-2...A current CompTIA Security+ CE certification is requiredA current active Secret security clearance is required As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.