Deputy Assistant Commissioner, Information and Technology

Washington D.C.
Jun 16, 2017
Jul 20, 2017
Full Time


The proud men and women of U.S. Customs and Border Protection (CBP) are the guardians of our Nation's borders. With over 60,000 employees worldwide, we are America's frontline - responsible for preventing the entry of terrorists and their weapons into the United States, while facilitating the flow of legitimate trade and travel. CBP's major operational organizations include the Office of Field Operations, whose CBP Officers work at over 300 ports of entry in the U.S. and at select international locations to screen passengers and cargo entering the country; the U.S. Border Patrol, whose Agents stop illegal entry at the borders between the ports of entry; and the Air and Marine Operations, whose Pilots and Marine Interdiction Agents help to protect our country in the aviation and maritime environments.

Our Mission is Clear

To safeguard America's borders thereby protecting the public from dangerous people and materials while enhancing the Nation's global economic competitiveness by enabling legitimate trade and travel.

This position is located in the Office of Enterprise Services, Office of Information and Technology, in Washington, DC.

NOTE:  This amends vacancy announcement EXSER/17-1974640-CBP to change the closing 

             date from 07-06-17 to 07-20-17.

  • Occasional Travel
  • When needed.

  • Yes
  • CBP may choose to pay your relocation expenses in accordance with Federal Travel Regulations.

  • U.S. Citizenship
  • Background Investigation

You must show in your résumé that you possess the five Executive Core Qualifications (ECQs) that apply to the SES, and the Technical Qualifications listed below. 

Additional information on the Executive Core Qualifications is available at

We recommend that your résumé emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions. 

Executive Core Qualifications - Mandatory 

ECQ 1 - Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 - Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3 - Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - Business Acumen: The ability to mange human, financial, and information resources strategically.

ECQ 5 - Building Coalitions: The ability to build coalitions internally and with other federal agencies. State and local government, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.


Technical Qualifications

6.     Demonstrated experience with AGILE Methodology-based software development, and operating and maintaining cloud-based systems.






As Deputy Assistant Commissioner, Information and Technology (OIT), at U.S. Customs and Border Protection (CBP), you will lead a staff of 2,200 employees who support CBP's business processes with the design, development, programming, testing, implementation, training, and maintenance of the agency's automated systems.  You will be responsible for the maintenance of applied technologies, and you will oversee both in-house and shared computer facilities and systems, including hardware, software, data, network, video, and voice communications.  You will also oversee the identification and evaluation of new technologies for applications in support of CBP business processes.

You will oversee all aspects of the cyber security program; the establishment of automated interfaces between CBP, other countries, various trade groups, and government agencies; and matters related to border security, trade, and mission support processing and systems development.  OIT personnel are responsible for managing all aspects of tactical communications, including the 24x7 operations of the National Law Enforcement Communications Center.

You will support the Assistant Commissioner, OIT, in overseeing:

Information/Data - Application Programs: Security; Data Management (Data Services and Analytics); Application Development, Maintenance, and Governance to support CBP mission areas; Records Management; and Tactical Communications.


Technology/Systems – Infrastructure Programs:  Cyber Security; Technology Training; Logistics and Supply; Depot/Engineering Support/Repair; Field Support; Network Management; Data Center Infrastructure and Services; and Field Technology Infrastructure.

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